Google Workspace Support Engineer M/F - Maroc Cloud - Maroc
IT / Electronics - Secteur IT (Information Technology) - IT (Information Technology)
- Junior (1 to 3 years)
- 5 job(s) in Rabat and region - Morocco
- Master or PhD Minimum
Need for autonomy Need for reflection Ambition Involvement at work Search for new things / novelty
- Permanent contract
- Teleworking : No
Company :
Maroc Cloud is a major player in digital transformation in Morocco, specializing in the implementation and optimization of Google Cloud and Google Workspace solutions for businesses.
Company culture :
Marketing Call Center is built around a predominantly cooperative culture, where people, trust and teamwork guide daily operations. The company favors a close management style focused on support, empowerment and strong human relationships. This collaborative foundation is complemented by an innovative mindset that stimulates creativity and initiative, alongside a performance-driven approach based on clear objectives. Structured organizational practices further contribute to operational efficiency and reliability.
Job :
Maroc Cloud is looking for a passionate Google Workspace Support Engineer to join its dynamic team. You will be the pillar of technical support, ensuring the performance of our clients' Google Workspace environments.- Provide first-class technical support to Google Workspace administrators for any configuration, usage, and complex incident resolution questions.
- Train our clients on the proper use of Google Workspace products and services, helping them maximize their potential.
- Contribute to the creation and updating of our technical knowledge base, documenting solutions and best practices.
- Work closely with Maroc Cloud's internal teams to escalate and resolve the most demanding technical issues.
Required profile :
Computer engineering degree or equivalent.1-2 years of significant experience in a technical support or helpdesk role.
Excellent knowledge of Google Workspace platform administration.
Good knowledge of email server administration (Exchange, Zimbra) and a solid understanding of DNS.
Basic knowledge of computer development and API usage is a plus.
Excellent communication skills.
Ability to work independently and as part of a team.
Fluent French and English, both spoken and written, are essential.
Head office address :
26 Angle Rue Tensift et Av Abtal AGDAL
Desired personality traits :
Need for autonomy Need for reflection Ambition Involvement at work Search for new things / novelty
Here you can find a recommendation rate for this vacancy, as well as information on how to promote your application. Log in / Register to view this personalised information.
ReKrute offers you this new personality test to help you get to know yourself better and make the most of your applications. Take it now, it only takes 5 minutes maximum.
