Inside Sales - Rabat
Company sector : Call Center
COMPANY :
With 20 years of experience in the call center industry, Offshoring, and customer relationship management.
Marketing Call Center is a service company with over 500 experienced employees who handle complex, high-value services daily for Moroccan, French, and European clients.
Every day, we provide our prestigious clients with quality service that meets all their expectations, while also providing the best working environment for our agents.
Discover the testimony of Fatima Zahra Fatih, Director of Human Resources and Quality at MCC in the magazine Challenge Maroc by clicking here: https://bit.ly/3Pb5x9B
Company culture :
Marketing Call Center is built around a predominantly cooperative culture, where people, trust and teamwork guide daily operations. The company favors a close management style focused on support, empowerment and strong human relationships. This collaborative foundation is complemented by an innovative mindset that stimulates creativity and initiative, alongside a performance-driven approach based on clear objectives. Structured organizational practices further contribute to operational efficiency and reliability.
Job :
As part of its business development, MCC is recruiting an Inside Sales representative to strengthen its sales and marketing teams.
The position is for a hybrid profile, capable of working between sales prospecting and operational marketing, with a good understanding of the challenges of BPO / outsourced customer relations.
• Identification and qualification of leads (prospecting, monitoring, targeting)
• Contact and generation of sales opportunities
• Follow-up and management of the sales pipeline
• Contribution to lead generation campaigns and marketing actions
• Participation in the organization of events, webinars, and acquisition operations
• Creation and updating of sales and marketing materials
• Coordination with sales and marketing teams to support development goals
Required profile :
• Bachelor's degree or equivalent in commerce, marketing, or related field
• Minimum 3 to 4 years of experience in business development / sales development
• Experience in the BPO / outsourcing sector is ideal
• Strong marketing sense and interest in operational marketing
• Excellent writing and interpersonal skills
• Proficiency in prospecting and lead generation tools
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