Search for new things / novelty Extraversion Need for objectivity Need for autonomy Involvement at work
AXA Services Maroc is the customer relations expertise center in Morocco for the companies: AXA France, AXA Direct France, AXA Assistance, AXA Belgium and AXA Switzerland
Present in Rabat since May 2004 and in Kénitra since 2024, we are today more than 4,500 employees.
Join us:
Our jobs:
The expertise of our teams covers the main insurance professions:
Axa Services Maroc operates within a strongly collaborative culture, where people, trust, and high-quality professional relationships are central. The company promotes close and supportive management, encouraging accountability, development, and teamwork. This human-centered environment is reinforced by robust organizational practices that ensure reliability and operational efficiency. It is balanced by a performance-oriented mindset and a measured openness to innovation, supporting collective success.
Reporting to the Social Relations Manager, your main mission is to Contribute to maintaining a social climate conducive to employee well-being by ensuring advisory, counseling, and awareness-raising missions
As such:
Social Management
Support employees in difficulty in a confidential and supportive framework.
Contribute to the prevention and resolution of social conflicts.
Ensure monitoring of the social climate and identify sensitive situations.
Prevention of Psychosocial Risks (RPS)
Participate in prevention and awareness-raising actions in collaboration with occupational health.
Handle alerts and situations related to RPS in conjunction with HR teams and managers.
Monitor RPS indicators (absenteeism, reports, social climate) and propose action plans.
Employee Experience & Well-being at Work
Contribute to improving employee engagement, social dialogue, and well-being.
Participate in internal communication on social issues.
Support the implementation of social and quality of life at work policies.
Legal & Litigation Management
Ensure compliance with labor law and good social practices.
Oversee disciplinary cases and social disputes.
Prepare and follow up on cases before the competent authorities (Labor Inspectorate, courts, etc.).
Advise managers on the legal aspects of labor relations.
Reporting & Monitoring
Develop tracking sheets and activity reports.
Update social dashboards.
Report sensitive or risky situations to management.
Ensure the archiving and filing of cases.
You have a minimum of 4 years of experience, ideally 3 to 5 years, in labor law practice.
• Provide social support for various cases identified within the company
• Contribute to maintaining a good social climate
• Raise awareness and advise employees based on needs
Search for new things / novelty Extraversion Need for objectivity Need for autonomy Involvement at work
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