Site Manager (Facility Management) - Sala al Jadida

Company :

AXA Services Maroc is the center of expertise in customer relations in Morocco for the companies: AXA France, AXA Direct France, AXA Assistance, AXA Belgium, and AXA Switzerland

Located in Rabat since May 2004 and in Kenitra since 2024, we are currently more than 4,500 employees.

Join us:

• It means choosing the world's leading insurance brand
• It means benefiting from many advantages well above market standards
• It means growing in a rewarding environment offering a variety of jobs
• It means joining a responsible group, offering a true company culture based on the development of everyone's skills

Our jobs:

Our teams' expertise covers the main insurance professions:

• Contract sales
• Management of property and casualty insurance and personal insurance contracts
• Management of car and home insurance claims
• Processing of Health benefits payments
• Handling of Assistance guarantees
• Appointment scheduling on behalf of our General Agents
• Management of Savings contracts

Company culture :

Axa Services Maroc operates within a strongly collaborative culture, where people, trust, and high-quality professional relationships are central. The company promotes close and supportive management, encouraging accountability, development, and teamwork. This human-centered environment is reinforced by robust organizational practices that ensure reliability and operational efficiency. It is balanced by a performance-oriented mindset and a measured openness to innovation, supporting collective success.

Job :

Reporting to the Site Operations Manager, your main mission is to ensure the management of all Facility Management activities and guarantee business continuity at your assigned site.

Be the main point of contact for users for all FM issues at your site.

• Site Manager Mission:

o Management of a team of technicians and general services officers,
o Preferred contact person at your site for all managers and directors,
o Monitoring of cleaning and catering services at your site, and implementation of recommendations from the Site Operations Manager,
o Monitoring of multi-technical maintenance services at your site,
o Tracking of incidents and requests related to Facility Management at your site,
o Monitoring of actions to comply with regulatory and/or contractual obligations,
o Adherence to the operational procedures for services, and response times for requests,
o Reporting and monitoring of activity indicators for your site.
 

Required profile :

You have a Bachelor's degree +4 years of higher education and 5 years of experience in a similar role.

You have:

• Good knowledge of electricity, air conditioning, and plumbing,
• Mastery of energy aspects (energy efficiency...)
• MS Office Suite, Knowledge of Power BI,
• Ability to monitor outsourced activities (coordination, negotiation...).

Head office address :

Desired personality traits :

Search for new things / novelty Respect of the rules Emotional distance Rationalism Need for action