COMPANY :
McDonald's Morocco is a 100% Moroccan company. Our mission is to offer a pleasant, easy, and friendly experience for all Moroccans for over 30 years.
Our brand now has 79 restaurants in 24 cities, with over 5,000 committed employees to offer the best experience to our customers.
The acceleration of our development plan is accompanied by a strategy for recruitment, integration, training, and career planning, all within a framework that promotes diversity, equity, inclusion, and the safety of our employees.
We all grow together in a caring work environment guided by the values: service, inclusion, integrity, community, and family.
Whether it's a first professional experience or a new experience, McDonald's Morocco is fully committed to making it enjoyable and beneficial in terms of learning and growth for its young talents.
What our employees love most about working here ❤ : Read our verified reviews
Company culture :
McDonald’s Morocco is built on a cooperative culture that values people, teamwork and mutual support. A close management approach encourages guidance, empowerment and collective commitment. This collaborative foundation is complemented by a strong performance-driven mindset, focused on results and customer satisfaction. It operates within a well-structured organizational framework that ensures efficiency, quality and consistency, with innovation playing a more focused supporting role.
Job :
The Manager (the 2nd assistant) is responsible for the good management of the restaurant. They constantly ensure quality, service, cleanliness during their shift, and the safety of the restaurant's property and employees.
Main Activities
- Ensure that all staff prioritize customer satisfaction, in compliance with McDonald's standards for Safety, Food Safety, Quality, Service, and Cleanliness;
- Manage the opening and/or closing of the restaurant;
- Manage stock and supplies;
- Schedule team members' hours and non-productive tasks;
- Evaluate team members' performance;
- Manage the team training system;
- Ensure the execution of preventive maintenance tasks;
Professional Development
If they have the potential in terms of behavioral, managerial, and operational skills, they can move up to the position of 1st assistant after meeting the criteria for the appointment board and possibly secure the position of restaurant director once their skills are confirmed.
Required profile :
This role is open to those with a Bac+2 level (or higher) diploma, regardless of the field of study. Previous experience in Management, Customer Relations, Sales, etc., is desirable for this position.
Skills
- Customer relationship mastery
- Team leadership
- Professional proficiency in the French language
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