Video Surveillance Operators - Marrakech
Company sector : Tourism / Travel / Leisure
COMPANY :
Le Jardin Majorelle, le Musée Yves Saint Laurent Marrakech et le Musée Pierre Bergé des Arts Berbères form a unique cultural and artistic complex in the heart of Marrakech.
Between nature, art, and heritage, our three sites - among the most visited cultural destinations in the world, welcome an exceptional number of visitors from all over the globe each year, and offer an immersive experience where the beauty of the gardens, artistic creation, and the richness of cultures meet harmoniously.
Imagined, preserved, and enhanced by Pierre Bergé and Yves Saint Laurent, our spaces celebrate art, creation, and culture from yesterday and today: architecture, fashion, traditional arts, and contemporary expressions.
Joining our teams means actively participating in the transmission of this unique heritage and contributing to the development of an exceptional place that proudly represents Morocco and promotes its cultural identity internationally.
Job :
Reporting to the Security Department and under the supervision of the Security Manager and their Assistant, your mission will be to ensure real-time and deferred surveillance of the Institution's sites through video protection systems, in order to guarantee the safety of people, property, and facilities, in strict accordance with internal procedures and current regulations.
Your main responsibilities:
- Ensure the operation and monitoring of video protection systems and PCS equipment
- Observe and analyze images from cameras to detect any abnormal or suspicious situation
- Trigger alerts and apply appropriate procedures according to established instructions
- Search and use recorded images in case of an incident or operational need
- Ensure traceability, archiving, and confidentiality of images in accordance with regulations
- Maintain constant communication with on-site security teams
- Participate in the coordination of surveillance measures during events and manifestations
- Monitor the proper functioning of video surveillance equipment and report any technical anomaly
- Write reports, logs, and notifications related to the PCS activity
- Ensure strict adherence to security procedures and confidentiality rules.
Required profile :
Profile sought:
- High school diploma to Associate's degree (Bac to Bac+2) in IT, networks, security, or video surveillance
- 2 to 4 years of experience in a similar role
- Desirable experience in an establishment hosting a large volume of visitors and requiring a high level of vigilance and responsiveness
- Good command of computer tools and video protection systems
- Fluent French, both spoken and written
- High sense of discretion, ethics, and confidentiality
- Rigor, responsiveness, composure, and analytical skills
- High availability and flexible working hours.
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