Clinic Admissions & Reception Manager - Marrakech
Company sector : Pharmacy / Health
COMPANY :
At the heart of the transformation of the Moroccan medical landscape, the AKDITAL Group embodies a new generation of health institutions: modern, humane, and resolutely focused on the future.
A leader in the private healthcare sector, AKDITAL has been working since its creation to make high-quality care accessible to all, relying on exceptional medical expertise, cutting-edge technologies, and governance based on the best international standards.
Today, our vision extends beyond borders. By continuing its international expansion, the Group confirms its mission: to showcase Moroccan know-how and make the medicine of the future accessible to every patient, wherever we operate.
Why join AKDITAL?
Because you want to contribute to a modern and ambitious vision of healthcare.
Because you share our values: excellence, innovation, humanity, and commitment.
And because you believe, like us, that care can change a life.
Company culture :
Akdital is driven by a strong performance-oriented culture, where ambition, high standards, and continuous improvement are key to delivering exceptional healthcare.
This competitive mindset is balanced by a real commitment to innovation, supporting the development of new medical and organizational practices.
Collaboration also plays an important role, with solid teamwork and supportive management in a demanding environment.
A structured and disciplined approach ensures the quality, safety, and reliability essential to the medical sector.
Job :
As part of our team development, we are recruiting Admissions & Reception Managers to lead reception, front desk, and admission activities within our healthcare facility based in Marrakech.
Your main responsibilities:
Lead and supervise patient reception, front desk, and admission activities.
Manage, support, and develop the skills of the teams to ensure optimal quality of service.
Ensure the proper administrative management of admissions and the accuracy of patient records.
Coordinate communication between medical, nursing, and administrative teams to ensure a smooth and efficient patient journey.
Handle complaints and sensitive situations with professionalism, attentiveness, and diplomacy.
Identify and implement continuous improvement actions for reception, admission, and patient administrative processes.
Required profile :
Profile sought:
Bachelor's degree (Bac+3) minimum in Management, Administration, Management, or an equivalent field.
Minimum 4 years of experience in a similar role, ideally in a healthcare facility.
Strong skills in team management, organization, and patient relationship management.
Good command of computer tools and, ideally, hospital management software.
Service-oriented, rigorous, responsive, discreet, and excellent interpersonal skills.
Position based in Agadir: candidates residing in Agadir or willing to relocate there are invited to submit their application.
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