Franchise Operations Manager - Casablanca
Company sector : Oil & Gas
COMPANY :
Join Akwa Group, a group shaping the Morocco of tomorrow.
A major player in the Moroccan economy, Akwa Group is known for its long-standing expertise in energy and its presence in strategic sectors such as hydrocarbons, gas, real estate, tourism, media, and renewable energies. Founded on values of excellence, innovation, and commitment, the Group has been supporting the economic and social development of the Kingdom for decades.
Joining Akwa Group means joining an ambitious and constantly evolving company, where talents are encouraged to innovate, take initiative, and grow in a stimulating and human environment. Thanks to the diversity of its businesses and the scale of its projects, the Group offers its employees real opportunities for professional and personal development.
Driven by a forward-looking vision, Akwa Group places human capital at the heart of its success. Each employee actively contributes to high-impact projects, serving Morocco's performance, energy transition, and sustainable development.
Why join Akwa Group?
• Evolve within a leading Moroccan group
• Participate in innovative and structuring projects
• Develop your skills in a dynamic environment
• Join a culture based on excellence, commitment, and team spirit
• Build a career with meaning and opportunities
At Akwa Group, we believe that today's talents build tomorrow's successes.
Company culture :
Job :
Join a dynamic company in its sector, based in Casablanca, as a Franchise Operations Manager. This is a unique opportunity to take charge of operations and shape the future of our franchises.
Your main goals will be to ensure operational excellence at each point of sale, optimize profitability, and guarantee a consistent, high-quality customer experience across the entire franchise network.
Your duties will include direct supervision of site managers, development and implementation of operational strategies, monitoring key performance indicators (KPIs), budget management, and proactive problem-solving. You will also be responsible for ensuring adherence to brand standards, identifying improvement opportunities, and supporting franchisees in their development.
- Operational performance management.
- Process optimization.
- Franchisee support and coaching.
Required profile :
A degree level of Bachelor's degree +4 years is required, ideally in Hospitality/Food Service or related fields.
Solid experience of 5 to 10 years in similar roles is essential, particularly in managing franchise networks or multi-unit operations, ideally in the food service or hospitality sector.
You have excellent skills in team management, financial analysis, and performance monitoring. Your ability to negotiate, your sense of organization, and your problem-solving skills will be major assets. Perfect understanding of franchise-related challenges and good interpersonal skills are also expected.
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