Sales Operations and CRM Manager - Rabat

Company :

For over 30 years, LOCAMED has been the leader in distributing medical equipment in Morocco. We offer a wide range of products covering orthopedics, mobility aids, home care, hospital equipment, physiotherapy, sports and first aid, as well as medical supplies.

As the exclusive importer and distributor of world-renowned brands, we guarantee quality products approved by healthcare professionals. Our expertise allows us to effectively assist our clients in their choices of equipment and medical prescriptions.

With 30 stores in major Moroccan cities, our team is at your service to advise you and provide you with the equipment suited to your needs. Looking resolutely towards the future, we are committed to improving healthcare and contributing to the well-being of the population.
 

Company culture :

Locamed embraces a largely cooperation-driven culture, placing people, trust and teamwork at the heart of its organization. The company favors a close management style focused on support, empowerment and strong professional relationships. This collaborative foundation is complemented by a notable innovation component, encouraging initiative, creativity and adaptability. Competitive and organizational aspects remain secondary, helping structure operations and support performance objectives.

Job :

Join a dynamic company in the Medical Equipment sector as a Sales Operations and CRM Manager. Based in Rabat, this strategic role is essential for driving our sales performance.

Increase the efficiency of our sales teams through continuous process optimization and advanced CRM use. Develop and track key performance indicators to guide strategic decisions and support revenue growth.

Your responsibilities will include managing and improving our CRM system, defining and tracking sales goals, analyzing sales performance, coordinating actions between internal teams, and supporting the sales force. You will also be responsible for preparing accurate and relevant reports for management.

•Tools Management: Administer and optimize the CRM (like Salesforce or HubSpot) and sales software.
•Data Analysis: Track key performance indicators (KPIs), create dashboards, and establish sales forecasts.
•Process Optimization: Simplify the sales cycle and eliminate unnecessary administrative tasks for salespeople.
•Strategy and Territory: Assist in defining quotas, structuring sales territories, and organizing variable compensation

Required profile :

A Master's degree (Bac +5) or higher is required.

Professional experience of 3 to 5 years in similar roles is essential, ideally in environments with a strong commercial focus.

A profile with a specialization in Sales / Commercial / Export is sought. Proven skills in CRM management, excellent analytical and synthesis skills, as well as a strong sense of organization are crucial. Good interpersonal skills and the ability to work in a team will complete your profile.

Head office address :

Desired personality traits :

Search for new things / novelty Will to persuade Intuition / spontaneity Ambition