Sales Operations and CRM Manager - Rabat

Company :

For over 30 years, LOCAMED has been the leader in distributing medical equipment in Morocco. We offer a wide range of products covering orthopedics, mobility assistance, home care, hospital equipment, physiotherapy, sports and first aid, as well as medical consumables.

As the exclusive importer and distributor of world-renowned brands, we guarantee quality products approved by healthcare professionals. Our expertise allows us to effectively support our clients in their choices of equipment and medical prescriptions.

With 30 stores in major cities across Morocco, our team is at your service to advise you and provide you with the equipment suited to your needs. Looking resolutely towards the future, we are committed to improving healthcare and contributing to the well-being of the population.
 

Company culture :

Locamed embraces a largely cooperation-driven culture, placing people, trust and teamwork at the heart of its organization. The company favors a close management style focused on support, empowerment and strong professional relationships. This collaborative foundation is complemented by a notable innovation component, encouraging initiative, creativity and adaptability. Competitive and organizational aspects remain secondary, helping structure operations and support performance objectives.

Job :

Join a dynamic company in the Medical Equipment sector! We are looking for a Sales Operations and CRM Manager to join our team based in Rabat. This opportunity will allow you to play a key role in optimizing our sales performance and managing our customer relationships.

Your main mission will be to drive sales efficiency by ensuring optimized management of our sales operations and our CRM tool. The goal will be to transform data into concrete actions to support growth and improve the customer experience.

CRM Administration: Configure, maintain, and optimize CRM tools (like Salesforce or HubSpot)

Analysis and Reporting: Track key performance indicators (KPIs), create dashboards, and perform sales forecasts for management

Process Optimization: Streamline the sales cycle and automate administrative tasks to save sales representatives time

Strategy and Support: Help define quotas, structure sales territories, and support the sales force

Required profile :

A Master's degree (Bac +5 and above) is required, ideally with a specialization in Sales / Commercial / Export.

Professional experience of 5 years in a similar role or in commercial and CRM functions would be a major asset.

To excel in this role, you will need:

• Excellent command of CRM tools (Salesforce, HubSpot, etc.).
• Strong analytical skills and the ability to interpret complex data.
• Good interpersonal skills and the ability to work collaboratively with different teams.
• A good understanding of commercial challenges and sales cycles.
• High level of rigor and the ability to manage multiple projects simultaneously.
• Excellent written and oral communication skills in French.

If you see yourself in this description and aspire to a stimulating role where your expertise will make a real difference, don't wait any longer!

Head office address :

Desired personality traits :

Search for new things / novelty Extraversion Will to persuade Intuition / spontaneity Ambition