Road Operation Specialist - Tetouan

Company :

ALTEN MAROC, a branch of the world leader in engineering and technology consulting, was created in 2008 and is present in Fes, Rabat, Tetouan, and Casablanca. Today, it has over 2200 employees and aims for a center of excellence with 3300 ALTEN employees by the end of 2027. It is now a strategic player in supporting the professional development of engineers.

Our mission: to meet the technological ambitions of our clients - major international contractors - in the automotive, rail, R&D and IT, telecommunications, and media sectors.

Joining ALTEN Maroc means joining an ecosystem of excellence and benefiting from:

• A personalized and evolving career path

• An ambitious skills development policy

• A stimulating, collaborative, and meaningful work environment

Discover the testimonial of Hajar Bououd, HR Director and Communications at ALTEN Maroc in the Challenge Maroc magazine by clicking here: https://bit.ly/3QMntIc

Company culture :

Alten Maroc is defined by a deeply collaborative culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.
This environment is enhanced by a strong drive for innovation, encouraging creativity, initiative, and experimentation across projects.
A structured and disciplined organization ensures efficiency, rigor, and quality in engineering delivery.
Performance and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere.

Job :

1- Introduction / Scope

Vehicle Logistics Transport Pilot guarantees, for the flows under its responsibility, the on-time delivery of vehicles to customers, maintaining product quality, maximizing the efficiency of transport resources, and minimizing inventories.

2- Activity description

For transport legs under Vehicle Logistics Transport responsibility:

• Organize, monitor, and coordinate the execution of end-to-end logistics operations, from Plants to Customers (Dealers, Fleet customers, …)
• Inform, challenge & support problem-solving in case of deviation from the plan
• Arbitrate between priorities to maximize overall performance
• Proactively inform partners/customers about transport execution and manage change requirements
• Challenge and support upstream partners during preparation processes to ensure the feasibility of the transport plan
• Monitor and report transport execution performance (vs contractual KPIs)
• Lead continuous improvement action plans with partners (including achieving results)

Monitor lead time compliance and inform the Network (dealers, Key Accounts, NSCs, ...)

• Management of vehicle traceability in systems
• Monitoring of damaged vehicles
• Management of launch plans and organization of special transport operations
• Orders and validation of transport and services (PDI/vehicle enhancement)

3- Main deliverables

• Vehicle Inventory KPIs
• Transport Order Management
• Providing Fiat France KPIs for the Hordain team
• Completing carrier load request files
• Spot Buy Research
• Transport of holiday cars

4- Main Interactions

Main interactions with other departments (Customer / Supplier): NSC Carflow team, Logistics Service Provider, Logistics Providers (Carriers, Compound Operators), Vehicle Logistics Planning & Performance and Compounds Management, Quality, Order management

Required profile :

Profile:

• Engineering degree
• 3 to 5 years of experience

Needed Skills

a. Technical Skills

• Data collection & processing
• KPI Analysis & reporting
• VIN Tracking & Vehicle Status Analytics
• End-to-end outbound process
• Load Planning & Volume Calculation
• Reservation & scheduling management
• Transport order management
• Vehicle Inventory Management
• Stakeholders' coordination
• Demand forecasting

b. Soft Skills

• Ability to work in an operational environment
• Ability to manage the operational performance of its destination market(s)
• Ability to work with various systems
• Responsiveness to manage emergencies and priorities
• Strong customer focus

Head office address :

Desired personality traits :

Need for objectivity Tenacity Organization Rationalism Respect of the rules