Service Manager Active Directory - Sala al Jadida
Company sector : IT (Information Technology)
COMPANY :
The Econocom group, founded 50 years ago, was a pioneer in supporting companies in their digital transformation.
Econocom provides, finances, and manages services for workspaces, audiovisual, and infrastructure. This includes purchasing equipment, configuration and customization, maintenance and repair, refurbishment, and end-user support.
Present in 16 countries with over 8,680 employees, Econocom achieved a turnover of 2.9 billion euros in 2025.
The group is listed on Euronext Brussels and is part of the Tech Leaders and Family Business indices. The Rabat center (Morocco), the operational center for Econocom's European Remote Services Center for its Services activity, aims to provide effective customer support to existing accounts and contribute to acquiring new clients.
Job :
Your mission:
As an Active Directory Service Manager, you are responsible for the overall governance of the AD service and the coordination of the different actors involved in its operation and evolution. You ensure the consistency of
technical, operational, and security directions while maintaining a trusting relationship with stakeholders. Your role is key in the strategic management of the Active Directory environment and in supporting
transformations related to identity and access management.
Your main tasks:
You will be the main point of contact between the Client and the Provider for all Active Directory service management matters;
Overall guarantor of the consistency of the environment (architecture, configuration, security posture, operational practices) in accordance with the Client's standards and governance;
Coordination of the service management team and leading monthly and semi-annual strategic reviews (AD evolution, security, technical debt, alignment with the Client's long-term identity strategy).
Required profile :
Technical skills:
Cross-functional vision of architecture, operations, governance;
Ability to lead monthly and strategic steering committees;
Sense of team coordination and structured escalation;
Understanding of Tier 0 security challenges and the Client's identity strategy.
Perfect command of French and English;
Personal qualities:
• Rigor and organization skills.
• Autonomy
• Good communication and teamwork.
• Ability to work under pressure and manage priorities.
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