ServiceNow Developer - Casablanca
Company sector : IT (Information Technology)
COMPANY :
Inetum is a European leader in digital services, with more than 27,000 employees across 19 countries and a revenue of €2.4 billion in 2024. The Group supports companies and public institutions in their digital transformation, combining performance, innovation, and social impact.
Present in Morocco for over 20 years, Inetum Morocco plays a strategic role with more than 800 team members, a shared service center, and a FabLab based in Casablanca. With €50 million in revenue in 2024, it stands as a key player in the local digital sector.
Relying on its three core business lines – Inetum Consulting, Inetum Technologies, and Inetum Solutions – and strategic partnerships with Microsoft, SAP, and Sage, Inetum Morocco also stands out with the Feel Good 2025 label, reflecting its commitment to employee well-being, inclusion, and skills development.
The company culture is built on the Inetum Way, a value system based on proximity, agility, innovation, and responsibility. Joining Inetum means living your digital impact in a dynamic, people-centered, and future-oriented environment.
Company culture :
Inetum operates within a predominantly collaborative culture, where people, trust and teamwork are at the core of the organization. The company promotes a supportive management approach focused on guidance, accountability and skills development. This collaborative foundation is strengthened by a performance-driven mindset, emphasizing ambition, self-improvement and customer focus. Innovation and organizational dimensions further complement this culture, encouraging initiative and agility while relying on structured processes to ensure efficiency and reliability.
Job :
The missions :
- Actively participate in major development projects of the platform.
- Develop and customize by using Workflow Designer, Flow Designer, Javascript and Data Querying
- Contribute to evolution of ServiceNow modules (ITSM, SPM, CSM, …)
- Contribute to version upgrades.
- Contribute to the implementation of new ServiceNow modules.
- Maintain and enhance existing ServiceNow applications and modules.
- Handle minor evolutions and incident resolution.
- Participate in the automation of recurring tasks.
- Collaborate with stakeholders to understand their needs and translate them into technical requirements.
- Be proactive and share your experience with the team.
Required profile :
The required skills:
- At least 3 years of experience as a Service-Now developer.
- CSA, CAD certifications are mandatory. ITSM Specialist is a plus, as well-as ITIL v3 or v4 certification.
- Strong knowledge of JavaScript, REST web services, data querying, workflow designer, and flow designer.
- Mastery of ACLs.
- Experience with upgrades/cloning is a plus.
- Ability to work independently and communicate effectively with stakeholders.
- Fluent in both French and English, both written and spoken.
- Bachelor's degree in IT or equivalent.
- Two successful experiences as ServiceNow Developer.
- You have already work in an Infrastructure Services context.
- Ability to analyze, synthesize and solve problems.
- Team spirit, collaboration and communication.
- Fluent English and French, spoken and written.
- Strong motivation
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