HRIS Specialist (M/F) - Rabat
Company sector : Call Center
COMPANY :
Join Cnexia and choose to be part of a project that values innovation, promotes continuous skill development, and offers opportunities for creative and ambitious individuals in the high-tech and customer relations fields to achieve their professional goals.
Proud of our status as the exclusive Moroccan subsidiary of the historical telecom operator of Canada, we have continuously expanded our teams since 2021 with nearly 4000 employees, mainly based in Fes and Rabat. We have just extended our activities to the southern part of the kingdom by opening a new site in Casablanca to continue our growth with the goal of becoming the largest service company in Morocco serving the Canadian market.
In addition to our rapid and ambitious growth rate in Morocco, we recognize that this would not have been possible without the daily commitment and talent of our employees. Therefore, we place great importance on fairness, well-being at work, and career development for our employees. We have thus been certified Best Place to Work. We currently have about sixty employees benefiting from our various training programs, 80% of our managerial staff comes from internal promotions, and according to the latest internal satisfaction survey, 86% of our employees would recommend Cnexia to a friend.
If you are ready to take on this challenge, we invite you to join a community that values bold ideas and offers you multiple opportunities for career achievement in a world-class multicultural environment where service excellence meets undeniable creativity and talent!
"At Cnexia, we offer equal opportunities to all, without distinction of race, color, origin, religion, sex, nationality, age, citizenship, marital status, or disability."
Company culture :
Cnexia is driven by a culture strongly focused on performance and competitiveness, where ambition, challenge and customer orientation are key drivers of success. This dynamic is complemented by a collaborative dimension, promoting trust, teamwork and close managerial support. It also integrates an innovation component that encourages initiative, adaptability and experimentation. Finally, a structured organizational culture underpins the whole by ensuring process rigor, reliability and operational efficiency.
Job :
- Import data and gather necessary information for ideal software configuration.
- Perform functional analysis of client needs (payroll, recruitment, career management, training, etc.).
- Write functional specifications.
- Manage projects until production launch, prioritizing the implementation of different modules.
- Ensure communication with project stakeholders (HR departments and IT teams), reporting on their progress.
- Establish activity-related reports.
- Train new users on the application.
- Create customer support to handle usage issues.
- Provide support to teams during audit and development phases of the tool.
- Ensure follow-up and responses to customer feedback.
- Configure the application and business intelligence tools for data extraction for mandatory declarations and populating the BDES (economic and social database).
- Ensure operational maintenance.
- Ensure the creation and delivery of interfaces.
- Define potential automatic update patches following regulatory and/or tax changes related to payroll.
- Centralize incidents, ensure their treatment is tracked, and carry out necessary follow-ups.
- Provide optimization solutions for the tool (automation, reliability, etc.).
- Customize the software to client needs and/or company specificities.
- Set up interfaces between solutions, including mapping correspondence tables.
- Perform compliance tests.
Required profile :
- Master's degree (Bac+5) or equivalent in Human Resources / IT Methods.
- Minimum of 3 years of experience in managing an HRIS tool.
- Proficiency in HRIS tools and software (ERP systems like HR Access, PeopleNet, SAP, Workday, Talentsoft, etc.).
- Knowledge and understanding of HR processes.
- Knowledge of the payroll environment.
- Proficiency in office software.
- Proficiency in organizing and conducting meetings.
- Good knowledge of functional testing methodology and tools.
- Proficiency in written and spoken French and English.
- Good listening and communication skills, analytical and synthetic thinking, and writing skills.
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