Technical Lead Outlook Messaging - Rabat

Company :

ALTEN MOROCCO, a branch of the world leader in engineering and technology consulting founded in 2008 and present in Fez, Rabat, Tetouan, and Casablanca, currently has over 2200 employees and aims for a center of excellence with 3300 ALTENians by the end of 2027. It is now a strategic player in supporting the professional development of engineers.

Our mission: to meet the technological ambitions of our clients - major international clients - in the automotive, rail, R&D and IT, telecommunications, and media sectors.

Joining ALTEN Morocco means joining an ecosystem of excellence and benefiting from:

• A personalized and evolving career path

• An ambitious skills development policy

• A stimulating, collaborative, and meaningful work environment

Discover the testimonial of Hajar Bououd, HR Director and Communication at ALTEN Morocco in Challenge Maroc magazine by clicking here:  https://bit.ly/3QMntIc

Company culture :

Alten Maroc is defined by a deeply collaborative culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.
This environment is enhanced by a strong drive for innovation, encouraging creativity, initiative, and experimentation across projects.
A structured and disciplined organization ensures efficiency, rigor, and quality in engineering delivery.
Performance and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere.

Job :

A. Expertise & Design

• Define the technical architecture of the Outlook solution and ensure its alignment with technical standards (architecture, security).

• Build, maintain, and evolve the product's technical roadmap.

• Participate in the design, sizing, and scalability of messaging services.

B. Industrialization & Operations

• Ensure the implementation and continuous improvement of monitoring, alerting, automation, and CI/CD pipelines.

• Guarantee the performance, availability, and resilience of the Outlook service.

• Lead the integration and deployment of technical evolutions.

• Act as a Level 3 expert for major incidents.

C. Governance & Quality

• Be responsible for the quality of technical deliverables and the maintenance of cross-functional repositories.

• Contribute to risk analyses, audits, and cybersecurity requirements.

D. Collaboration & Leadership

• Work closely with the Product Owner, architects, cybersecurity, the Exchange Online team, and other TGITS squads.

• Act as a mentor, support engineers, and strengthen the squad's technical culture.

• Contribute to cross-functional technical committees and continuous improvement workshops.

Key Deliverables

• Product technical roadmap.
• Detailed architecture and technical documentation.
• Test plans and technical validation.
• Performance indicators (SLA, SLO, SLI).
• Technical post-mortems and improvement plans.
• Industrialization scripts, automations, and dashboards.

• Soft Skills

• Technical leadership: Ability to guide, challenge, and lead the engineering team.
• Clear and educational communication: Ability to simplify complex technical topics for the PO, business stakeholders, and cross-functional teams.
• Natural cross-functional collaboration: Smooth work with cybersecurity, architects, other product squads, RUN, and global M365 teams.
• Proactivity & autonomy: Ability to propose improvements for product reliability, user experience, and industrialization.

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  C. Complementary Skills

• Advanced PowerShell expertise (automation, Exchange Online operation).
• Mastery of Microsoft 365 Defender, Purview, Intune tools.
• Knowledge of hybrid environments (Exchange On-Prem + Cloud).
• Knowledge of network and security infrastructures (TLS, SMTP, mail routing).
• Understanding of observability (Grafana, Prometheus, App Insights).

      D. Organizational & Methodological Skills

• Advanced mastery of Product Agile: Contribution to writing technical Epics/Features, leading technical ceremonies.
• FinOps / budget optimization culture: Cost assessment, resource and sizing optimization.
• Knowledge of ITIL processes: Change management, problem management, service continuity.

Required profile :

• Experienced engineer or expert in Microsoft / Exchange / Outlook messaging with a minimum of 5 to 8 years of experience.
• Strong knowledge of Microsoft 365 technologies and their operational constraints.
• Proven experience in an expert, technical lead, or cross-functional responsibility role.
• Ability to manage technical projects, handle complexity, and make structuring decisions.
• Team spirit, service-oriented, ability to work in an agile environment (product squads).
• Strong interest in industrialization, quality, and platform reliability.

Head office address :

Desired personality traits :

Flexibility Extraversion Organization Conventional