TECHNICIAN (Facility management) - Fès

Company :

AXA Services Maroc is the customer relations expertise center in Morocco for the companies: AXA France, AXA Direct France, AXA Assistance, AXA Belgium and AXA Switzerland

Present in Rabat since May 2004 and in Kénitra since 2024 and soon in Fes, we are today more than 5000 employees.

Join us:

It means choosing the world's leading insurance brand
It means benefiting from a multitude of advantages well beyond market standards
It means evolving in a rewarding environment offering a diversity of jobs
It means joining a responsible group, offering a true company culture, based on the development of each person's skills

Our jobs:

The know-how of our teams covers the main insurance professions:

Contract sales
Management of property and casualty and personal insurance contracts
Management of car and home claims
Payment of health benefits
Activation of assistance guarantees
Appointment scheduling on behalf of our General Agents
Management of savings contracts 

Company culture :

Axa Services Maroc operates within a strongly collaborative culture, where people, trust, and high-quality professional relationships are central. The company promotes close and supportive management, encouraging accountability, development, and teamwork. This human-centered environment is reinforced by robust organizational practices that ensure reliability and operational efficiency. It is balanced by a performance-oriented mindset and a measured openness to innovation, supporting collective success.

Job :

To support logistics staff on all technical lots and ensure the proper functioning of all technical equipment
of one or more sites

Site development and maintenance:

- Report information to identify difficulties and propose solutions for optimizing
the operation of work areas; - Supervise electrical, plumbing, air conditioning, and space development and management work; - Take charge of carrying out some of the logistics projects; - Carry out certain electrical, plumbing, air conditioning, and space development work; - Participate in the development, relocation, and densification of work areas; - Supervise the maintenance and upkeep of technical equipment in the field in collaboration with the maintenance provider
(air conditioning, elevators, electricity, access controls, alarms, cameras).

• Technical services:

- Distribute and supervise, at the request of the site manager or operations manager, the handling of common
technical requests; - Carry out technical maintenance interventions in electricity, carpentry, plumbing, and air conditioning; - Perform tests on generator sets and critical installations and check the proper functioning of equipment
(main electrical panel, transformer station, UPS, etc.); - Monitor the maintenance of critical technical installations (uninterruptible power supplies, production stations, fire alarm systems, etc.); - Propose technical solutions for development and redevelopment needs.

• Service provider management:

- Coordinate the work of various technical services on site; - Monitor the quality of technical services on site on a daily basis and keep an eye on the technical aspects of service providers
(catering, cleaning, security, etc.).
• Reporting: - Alert the multi-technical manager of malfunctions affecting technical and critical installations; - Ensure the monitoring of the management and maintenance of technical installations using (CMMS tool); - Close tickets and propose solutions.  

Required profile :

Bac + 2/3 or equivalent

Professional experience:

General services agent or officer with a minimum of 2 years of experience
Other requirements for the position:
Driving license B  

Head office address :

Desired personality traits :

Conventional Respect of the rules Flexibility Organization