Telephony Sales Advisor - Supplementary Health | Permanent contract - Rabat - Rabat

Company :

ADM VALUE, a subsidiary of the TESSI group, is a leader in customer relations and experience. With a presence in 8 countries and 18 locations, we offer innovative, high-quality solutions to improve customer experience.

Our impact:

Our global network of 18 locations in 8 countries allows us to quickly meet customer needs worldwide.
Dedicated employees: With over 8,000 passionate and committed employees, we are a diverse community sharing a common goal of customer service excellence.

Our commitment:

Quality and growth: We are proud of our impressive 8.5% growth rate, showing our commitment to innovation, quality, and customer satisfaction. This growth makes us a trusted partner for companies wanting to improve their customer relationship management.

With us, stability and growth go hand in hand:

• All our positions are permanent contracts,
• Paid initial training starts on your first day,
• An attractive package: motivating fixed salary, uncapped bonuses, transport allowance, and meal vouchers.

Joining ADM Value also means benefiting from:

• Social security (CNSS) and health insurance (AMO),
• Exclusive benefits through our partnerships: discounts on products, services, leisure, and more,
• A stimulating work environment that encourages teamwork, progress, and personal growth.
• Looking for a stable, dynamic, and future-oriented environment? ADM Value welcomes you.

Apply today and be part of our success!

Company culture :

ADM Value is built around a collaboration-driven culture, with a strong focus on human relationships, trust and employee development. The company promotes close leadership that encourages support, accountability and team engagement. This people-centered culture is complemented by a strong performance mindset, reflecting a clear focus on results and commitment. A structured organizational approach reinforces operational efficiency, while innovation plays a more complementary role within the company.

Job :

We are looking for experienced telephony advisors to help customers subscribe to borrower coverage and supplementary health insurance (one-step & two-step sales). This role involves advising, analyzing needs, and selling, through both incoming and outgoing calls.

Your daily tasks

• Contact and assist customers with their supplementary health insurance subscriptions
• Analyze their needs and compare different insurance offers
• Recommend the most suitable coverage for their budget, until the contract is signed
• Follow up on ongoing applications

Required profile :

• Required experience in telephony sales of supplementary health insurance
• Good command of French, both spoken and written
• Good speaking skills and customer service orientation
• Good computer skills and adaptability
• Availability and punctuality during working hours (9 AM - 7 PM)

Head office address :

Desired personality traits :

Respect of the rules Will to persuade Emotional distance Tenacity Need for action Team work Involvement at work Organization