Warehouse Quality Control Agent - Casablanca

Company :

KITEA Group is a leading player in the furniture and decoration sector in Morocco for over 30 years, operating throughout the Moroccan territory with the largest network of owned stores. Our dedication to quality, innovation, and excellent customer service is constant. Our products combine avant-garde design, proven durability, and competitive pricing, designed to meet all preferences and needs. At KITEA, we are always aware of changes, anticipating and constantly adapting to the needs of our different markets. By combining our iconic brands KITEA and KITEA KITCHEN with our exclusive international partnerships ROCHE BOBOIS, ASHLEY HomeStore, and CASA Shop, our ambitions are clear. Through the strength of our brands, we are expanding beyond our borders and aim to become the number 1 reference player on the African continent.

Our recent achievements:

In November 2023, we unveiled our new state-of-the-art store spanning over 10,000 m² in our Viva Park center in Casablanca, with an investment of over 270 million dirhams. In April 2023, it was the turn of KITEA Géant Agadir to open its doors in our shopping center, covering over 42,000 m² of commercial space. The new generation of KITEA Géant? Nothing less than the largest furniture stores in Morocco. With a multitude of stores already to our name, we plan to unveil more openings in 2024 in Casablanca, Kénitra, Laayoune, and Tétouan. We have also expanded our international presence with an establishment in Kenya in 2022 and Ghana in 2023. We also have the largest logistics center in Morocco to support our growth and, in the same vein, our headquarters has doubled in size (from 1,000 m² to 2,000 m²).

The talents we are looking for:

We are expanding our family by recruiting talents who share our values: Passion, Leadership, Innovation, Integrity, and Transparency. If you recognize yourself in these values and have boundless ambitions, join us. We are looking for profiles for our Purchasing, Marketing, E-Commerce teams, as well as for all our support functions and of course in our stores, at all experience levels.

Why join us:

We are not just a company, we are a certified "Best Place to Work" organization. Well-being at work is at the heart of our priorities, and we are committed to maintaining our high standards. We value your skills, experience, and mindset. Our culture is based on diversity, inclusion, open communication, and transparency. At KITEA, we invest in our employees and offer a supportive environment to develop your ideas, in a spirit of trust, respect, and teamwork. Our goal: to attract and retain the best talents.

Company culture :

Kitea is characterized by a corporate culture centered on collaboration, where teamwork, trust and strong human relationships play an essential role. The company promotes close leadership that supports employee engagement, accountability and development. This collaborative foundation is strengthened by an openness to innovation, encouraging agility, creativity and adaptation to market changes. It also relies on a structured organization and a performance-oriented mindset, ensuring efficiency, reliability and a focus on results.

Job :

KITEA Group is recruiting a Warehouse Quality Control Agent to strengthen its Supply Chain teams.

Main missions

Ensure the qualitative and quantitative control of goods upon their arrival at the warehouse, identify anomalies (defects, missing items, non-conformities), and guarantee the conformity of products to KITEA Group's specifications and quality standards.

As such, your main responsibilities will be:

Control the qualitative and quantitative conformity of goods upon their arrival at the warehouse.
Verify compliance with technical specifications, quality standards, and defined specifications.
Identify, analyze, and report anomalies, defects, damages, or discrepancies found during reception.
Prepare non-conformity reports and ensure follow-up of corrective actions with stakeholders.
Collaborate with the Purchasing, Supply, Logistics teams, and suppliers to resolve quality disputes.
Monitor and analyze quality indicators related to receptions.
Participate in quality audits and continuous improvement of control and reception processes.
Ensure the application of quality procedures and safety standards in effect within the warehouse.
Profile sought
Bac+5 degree in Quality, Logistics, Supply Chain, Industrial Engineering, or equivalent.
First experience in a similar role in a logistics, industrial, or retail environment is desirable.
Good command of quality control tools and non-conformity management.
Knowledge of logistics processes and warehouse reception operations.
Proficiency in IT tools and Warehouse Management Systems (WMS).
Excellent analytical, synthesis, and reporting skills.
Rigor, organizational skills, responsiveness, and team spirit.
 

Required profile :

A diploma of Master's degree (Bac+5) or higher is required.

Significant professional experience of 5 to 10 years is sought.

To excel in this role, your background must demonstrate solid expertise in the areas of production, quality, safety, and maintenance. Your skills in team management, analysis, and problem-solving will be essential. Excellent command of quality tools and methods is expected, as well as the ability to communicate effectively with all levels of the organization.

Head office address :

Desired personality traits :

Respect of the rules Need for objectivity Rationalism Tenacity Organization