Call center jobs - Tous pays
Informations clefs sur les métiers du Call Center
Les métiers du Call center sont très en vogue sur le marché et font partie du top 3 des fonctions les plus recherchées aujourd’hui au Maroc. Les profils Call center peuvent intervenir à différents niveaux de la relation client. En fonction du poste, ils ont pour principales missions la prospection, la fidélisation ou le...-
Intern at the Customer Relations Center | Casablanca (Morocco)
Publication : From 15/07/2026 to 15/09/2026 | Proposed positions: 2
KITEA Group is recruiting an Intern for the Customer Relations Center in Casablanca. You will help improve customer experience by managing requests via phone, email, and chat. A Master's degree (Bac +5), previous experience, and excellent interpersonal and organizational skills are required.
- Sector of activity : Call Center
- Position : Call Centers professions
- Experience required : Entry Level (-1 year)
- Level of study required : Master or PhD
- Type of contract proposed : Internship - Télétravail : No
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Manager M/F | El Jadida (Morocco)
Publication : From 15/07/2026 to 15/09/2026 | Proposed positions: 6
McDonald's Morocco is hiring a Manager M/F to oversee the operational management of restaurants. Your responsibilities include customer satisfaction, stock management, staff planning, and ensuring quality and safety standards. A Bac +2 degree and initial management experience are preferred for this evolving role.
- Sector of activity : Call Center - Hospitality / Catering
- Position : Call Centers professions , Hospitality professions
- Experience required : Junior (1 to 3 years)
- Level of study required : Associate (AA, AS)
- Type of contract proposed : Permanent contract - Télétravail : No
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Customer Retention & Relationship Expert | Rabat (Morocco)
1Publication : From 14/07/2026 to 14/09/2026 | Proposed positions: 20
Marketing Call Center is looking for a Customer Retention & Relationship Expert in Casablanca for its French-speaking department. Your missions: manage cancellation requests, offer tailor-made solutions to retain customers, and achieve retention goals. Profile: perfect command of French (C1/C2), negotiation skills, active listening, and experience in retention/telesales.
- Sector of activity : Call Center - Call Center
- Position : Call Centers professions
- Experience required : Junior (1 to 3 years)
- Level of study required : Associate (AA, AS)
- Type of contract proposed : Permanent contract - Télétravail : No
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Experienced FTTH Telesales Agents (M/F) | Rabat (Morocco)
1Publication : From 14/07/2026 to 14/09/2026 | Proposed positions: 20
Marketing Call Center is looking for Experienced FTTH Telesales Agents (M/F) to increase turnover by offering Fiber Optic offers to qualified customers. You have at least 6 months of telesales experience and excellent French speaking skills. Join a dynamic team for a stable project where your performance is rewarded.
- Sector of activity : Call Center - Call Center
- Position : Call Centers professions
- Experience required : Junior (1 to 3 years)
- Level of study required : Freshman year
- Type of contract proposed : Permanent contract - Télétravail : No
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French-speaking Roadside Assistance Officer | Casablanca (Morocco)
Publication : From 14/07/2026 to 14/09/2026 | Proposed positions: 1
Join a customer relations center in Casablanca as a French-speaking Roadside Assistance Officer. You will provide quality assistance to customers and ensure their satisfaction. Profile sought: Bac+2 minimum, 1-5 years of customer relations experience, and excellent command of French.
- Sector of activity : Call Center
- Position : Call Centers professions
- Experience required : Junior (1 to 3 years) - Mid Level (3 to 5 years)
- Level of study required : Associate (AA, AS)
- Type of contract proposed : Permanent contract - Télétravail : No
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On-site Customer Service Representative (M/F) | Casablanca (Morocco)
2Publication : From 14/07/2026 to 14/09/2026 | Proposed positions: 2
MCS is hiring an On-site Customer Service Representative (M/F) for Chubb Fire & Security. Your responsibilities include technical support, commercial and administrative order processing, and customer follow-up. A Bac+2/3 degree, 2-3 years of sales experience, and good customer skills are required.
- Sector of activity : Call Center
- Position : Call Centers professions , Sales
- Experience required : Junior (1 to 3 years)
- Level of study required : High school diploma
- Type of contract proposed : Permanent contract - Télétravail : No
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Experienced Insurance Supervisor | Fès (Morocco)
Publication : From 13/07/2026 to 13/09/2026 | Proposed positions: 3
Concentrix is recruiting an Experienced Insurance Supervisor in Fes to manage a team of telesellers. Your responsibilities include achieving qualitative and quantitative goals, team coaching, and reporting. You must have supervisory experience, fluent French and English, and strong management skills.
- Sector of activity : Call Center
- Position : Call Centers professions , Sales
- Experience required : Junior (1 to 3 years)
- Level of study required : Bachelor (BA, BSc)
- Type of contract proposed : Permanent contract - Télétravail : No
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Customer Advisor (F/M) - Customer Service - Salé - French | Salé (Morocco)
1Publication : From 13/07/2026 to 13/09/2026 | Proposed positions: 10
Customer Advisor (F/M) in Salé, join a global technology leader to enhance customer experience. Your missions: respond to inquiries, solve problems, and offer personalized solutions. Profile sought: excellent French proficiency, good communication skills, and digital skills.
- Sector of activity : Call Center
- Position : Call Centers professions
- Experience required : Entry Level (-1 year)
- Level of study required : High school diploma
- Type of contract proposed : Others - Télétravail : No
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Customer Advisor (M/F) - Telesales - Salé - French | Salé (Morocco)
3Publication : From 13/07/2026 to 11/08/2026 | Proposed positions: 10
Customer Advisor (M/F) in telesales in Salé. Promote products, identify customer needs, negotiate and retain. Perfect command of French, excellent communication skills, and a sense of challenge required. Join a leading technology company to improve the business of global brands.
- Sector of activity : Call Center
- Position : Call Centers professions
- Experience required : Entry Level (-1 year)
- Level of study required : High school diploma
- Type of contract proposed : Others - Télétravail : No
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Customer Advisor (M/F) - B2B Telesales - Rabat - French | Rabat (Morocco)
2Publication : From 13/07/2026 to 11/08/2026 | Proposed positions: 10
Join Concentrix as a B2B Telesales Customer Advisor (M/F) in Rabat. Your role will be to promote products/services, identify customer needs, and propose suitable solutions. Perfect French, excellent communication skills, and customer focus are essential for this dynamic position.
- Sector of activity : Call Center
- Position : Call Centers professions
- Experience required : Entry Level (-1 year)
- Level of study required : High school diploma
- Type of contract proposed : Others - Télétravail : No
