
Call center jobs - Tous pays
Informations clefs sur les métiers du Call Center
Les métiers du Call center sont très en vogue sur le marché et font partie du top 3 des fonctions les plus recherchées aujourd’hui au Maroc. Les profils Call center peuvent intervenir à différents niveaux de la relation client. En fonction du poste, ils ont pour principales missions la prospection, la fidélisation ou le...Informations clefs sur les métiers du Call Center
Les métiers du Call center sont très en vogue sur le marché et font partie du top 3 des fonctions les plus recherchées aujourd’hui au Maroc. Les profils Call center peuvent intervenir à différents niveaux de la relation client. En fonction du poste, ils ont pour principales missions la prospection, la fidélisation ou le support des clients. Que vous soyez conseiller commercial, chargé de relation clients, téléopérateur ou télévendeur, vous êtes passionné par la relation client et êtes intéressés par les métiers à composante humaine ? Les métiers du Call center sont donc faits pour vous !Qualités requises pour travailler dans la fonction Call Center
Disposant de qualités ayant attrait aussi bien au commercial qu’au support technique, les profils Call center placent le client au cœur de leur préoccupation. Voici quelques qualités et compétences qui sont propres aux profils de la fonction Call center :- Capacité d’écoute
- Bonne élocution
- Gestion du stress
- Bonne maîtrise de la langue
- Ponctualité
- Maîtrise de soi
Vous cherchez un emploi dans la fonction Call center ? Inscrivez-vous sur ReKrute.com et actualisez votre CV. Retrouvez nos conseils pour rendre votre CV plus attractif. Consultez nos offres d'emploi dans la fonction Call center ci-dessous :
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Junior Call Center Agents - Banking Sector | Casablanca (Morocco)
2Publication : From 15/09/2026 to 15/11/2026 | Proposed positions: 3Join a renowned bank in Casablanca/Sidi Maarouf as a Junior Call Center Agent. Your role will involve assisting customers by phone, handling their requests and complaints. Candidates with qualifications from high school to Master's degree are welcome. Beginners are accepted, with excellent French skills and a good service attitude required.
- Sector of activity : Banking / Finance
- Position : Call Centers professions
- Experience required : Junior (1 to 3 years)
- Level of study required : Bachelor (BA, BSc) Minimum
- Type of contract proposed : Permanent contract - Télétravail : No
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Rabat - Moving Customer Advisor | Customer Service & Retention - Permanent Contract | Rabat (Morocco)
2Publication : From 15/09/2026 to 15/11/2026 | Proposed positions: 15ADM Value is looking for a Customer Advisor specializing in moving services in Rabat. This permanent position involves handling incoming calls, assisting customers with their needs, retaining customers, and making additional sales. You must have excellent French language skills, good interpersonal abilities, and be comfortable with sales goals.
- Sector of activity : Call Center
- Position : Call Centers professions
- Experience required : Junior (1 to 3 years)
- Level of study required : High school diploma Minimum
- Type of contract proposed : Permanent contract - Télétravail : No
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Rabat - Energy Customer Advisor | Call Reception - Permanent Contract
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| Rabat (Morocco)Publication : From 15/09/2026 to 15/11/2026 | Proposed positions: 7ADM Value is seeking an Energy Customer Advisor in Rabat to handle incoming calls from an electricity provider's subscribers. Your tasks will include processing customer requests, questions, and complaints with a focus on satisfaction. Excellent spoken French, teaching skills, and empathy are required for this permanent contract position, which includes paid training and an attractive package.
- Sector of activity : Call Center
- Position : Call Centers professions
- Experience required : Junior (1 to 3 years)
- Level of study required : High school diploma Minimum
- Type of contract proposed : Permanent contract - Télétravail : No
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Customer Service Advisor - health insurance | permanent contract - Rabat | Rabat (Morocco)
Publication : From 15/09/2026 to 15/11/2026 | Proposed positions: 7ADM Value is hiring Customer Service Advisors (M/F) on a permanent contract in Rabat to manage health insurance member files. Your tasks will include handling calls, emails, chats, debt collection, and customer retention. No experience is needed, but excellent communication, active listening, and organizational skills are essential.
- Sector of activity : Call Center
- Position : Call Centers professions
- Experience required : Junior (1 to 3 years)
- Level of study required : High school diploma Minimum
- Type of contract proposed : Permanent contract - Télétravail : No
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Rabat - B2B Customer Service Representative (Energy) | Call & Email Reception - Permanent Contract
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| Rabat (Morocco)Publication : From 15/09/2026 to 15/11/2026 | Proposed positions: 15ADM VALUE is hiring a B2B Customer Service Representative on a permanent contract in Rabat for a leading French energy company. You will manage calls and emails from business clients, providing premium service for contracts, billing, and complaints. You have excellent French language skills (spoken and written), a strong customer service attitude, and are rigorous and skilled with computers.
- Sector of activity : Call Center
- Position : Call Centers professions
- Experience required : Junior (1 to 3 years)
- Level of study required : High school diploma Minimum
- Type of contract proposed : Permanent contract - Télétravail : No
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Telephony Sales Advisor - Supplementary Health | Permanent contract - Rabat | Rabat (Morocco)
1Publication : From 15/09/2026 to 15/11/2026 | Proposed positions: 7ADM VALUE is seeking a Telephony Sales Advisor for supplementary health insurance on a permanent contract in Rabat. Your responsibilities include advising, analyzing customer needs, and selling health solutions. Previous experience in health insurance sales and excellent communication skills are required.
- Sector of activity : Call Center
- Position : Call Centers professions
- Experience required : Junior (1 to 3 years)
- Level of study required : High school diploma Minimum
- Type of contract proposed : Permanent contract - Télétravail : No
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Customer Service Advisor m/f - call reception
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| Casablanca (Morocco)Publication : From 14/09/2026 to 14/11/2026 | Proposed positions: 10HEOMI, a leading insurance broker, is hiring Customer Service Advisors m/f for inbound calls for its heating business. Your tasks include customer reception, information, request management, and CRM updates. Experience in a call center, excellent French speaking skills, and IT proficiency are required. Training provided.
- Sector of activity : Call Center
- Position : Call Centers professions
- Experience required : Junior (1 to 3 years)
- Level of study required : Associate (AA, AS) Minimum
- Type of contract proposed : Permanent contract - Télétravail : No
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Customer Advisor (M/F) - Telesales - Rabat - French
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| Rabat (Morocco)Publication : From 14/09/2026 to 12/10/2026 | Proposed positions: 10Concentrix is looking for a Telesales Customer Advisor (M/F) in Rabat. Your role will be to promote products, identify customer needs, and negotiate to build loyalty. You must have perfect command of French, spoken and written, possess excellent communication skills, and be focused on customer satisfaction.
- Sector of activity : Call Center
- Position : Call Centers professions
- Experience required : Entry Level (-1 year)
- Level of study required : High school diploma Minimum
- Type of contract proposed : Others - Télétravail : No
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Customer Advisor (F/M) - Customer Service - Rabat - French | Rabat (Morocco)
4Publication : From 14/09/2026 to 12/10/2026 | Proposed positions: 10Customer Advisor (F/M) wanted in Rabat to answer customer requests by phone, email, or chat. The position requires perfect command of French, excellent communication skills, and a customer-oriented approach. Join a global technology leader offering attractive compensation and comprehensive social benefits.
- Sector of activity : Call Center
- Position : Call Centers professions
- Experience required : Entry Level (-1 year)
- Level of study required : High school diploma Minimum
- Type of contract proposed : Others - Télétravail : No
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Customer Advisor (M/F) - B2B Telemarketing - Rabat - French | Rabat (Morocco)
3Publication : From 14/09/2026 to 12/10/2026 | Proposed positions: 10Join Concentrix in Rabat as a B2B Telemarketing Customer Advisor (M/F). You will be responsible for promoting products/services, identifying customer needs, and negotiating. Perfect French, excellent interpersonal skills, and a customer-focused approach are required for this stimulating position.
- Sector of activity : Call Center
- Position : Call Centers professions
- Experience required : Entry Level (-1 year)
- Level of study required : High school diploma Minimum
- Type of contract proposed : Others - Télétravail : No