
Call center jobs - Tous pays
Informations clefs sur les métiers du Call Center
Les métiers du Call center sont très en vogue sur le marché et font partie du top 3 des fonctions les plus recherchées aujourd’hui au Maroc. Les profils Call center peuvent intervenir à différents niveaux de la relation client. En fonction du poste, ils ont pour principales missions la prospection, la fidélisation ou le...Informations clefs sur les métiers du Call Center
Les métiers du Call center sont très en vogue sur le marché et font partie du top 3 des fonctions les plus recherchées aujourd’hui au Maroc. Les profils Call center peuvent intervenir à différents niveaux de la relation client. En fonction du poste, ils ont pour principales missions la prospection, la fidélisation ou le support des clients. Que vous soyez conseiller commercial, chargé de relation clients, téléopérateur ou télévendeur, vous êtes passionné par la relation client et êtes intéressés par les métiers à composante humaine ? Les métiers du Call center sont donc faits pour vous !Qualités requises pour travailler dans la fonction Call Center
Disposant de qualités ayant attrait aussi bien au commercial qu’au support technique, les profils Call center placent le client au cœur de leur préoccupation. Voici quelques qualités et compétences qui sont propres aux profils de la fonction Call center :- Capacité d’écoute
- Bonne élocution
- Gestion du stress
- Bonne maîtrise de la langue
- Ponctualité
- Maîtrise de soi
Vous cherchez un emploi dans la fonction Call center ? Inscrivez-vous sur ReKrute.com et actualisez votre CV. Retrouvez nos conseils pour rendre votre CV plus attractif. Consultez nos offres d'emploi dans la fonction Call center ci-dessous :
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Commercial Assistant (Call Reception) | Casablanca (Morocco)
5Publication : From 23/06/2026 to 12/07/2026 | Proposed positions: 2MCS is looking for a Commercial Assistant for call reception to support its team for Carrier France and other group entities. Your responsibilities include receiving and analyzing customer needs (B2B/B2C), directing calls, taking messages, and sending documents. You must have a Bac+2/3 degree, 2 years of experience in call reception, excellent French skills, and good customer service abilities.
- Sector of activity : Other services
- Position : Call Centers professions , Sales
- Experience required : Mid Level (3 to 5 years)
- Level of study required : Associate (AA, AS)
- Type of contract proposed : Fixed term contract - Télétravail : No
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Rabat - Driving License Training Salesperson | Permanent Contract + uncapped bonuses | Rabat (Morocco)
Publication : From 23/06/2026 to 23/08/2026 | Proposed positions: 2ADM Value is hiring a Driving License Training Salesperson in Rabat on a permanent contract. You will be responsible for contacting prospects by phone to advise them on training programs and finalize their enrollment. Excellent command of French and strong interpersonal skills are essential for this role, which offers an attractive fixed salary and uncapped bonuses.
- Sector of activity : Call Center
- Position : Call Centers professions
- Experience required : Entry Level (-1 year) - Expert (10 to 20 years)
- Level of study required : High school diploma
- Type of contract proposed : Permanent contract - Télétravail : No
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Dutch-speaking Customer Advisor (m/f) CDI | Rabat / Oujda / Tangier / Casablanca
| Rabat (Morocco)Publication : From 23/06/2026 to 23/08/2026 | Proposed positions: 2Dutch-speaking Customer Advisor (m/f) wanted for a leading airline in Rabat, Oujda, Tangier, or Casablanca. You will be responsible for customer service via phone, email, and chat in Dutch. Native or C1 level Dutch, customer focus, and digital skills are required. We offer a permanent contract, training, competitive salary, and career opportunities.
- Sector of activity : Call Center
- Position : Call Centers professions
- Experience required : Entry Level (-1 year) - Expert (10 to 20 years)
- Level of study required : High school diploma
- Type of contract proposed : Permanent contract - Télétravail : No
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Customer care specialist - Canadian market (night shift) - Rabat | Rabat (Morocco)
2Publication : From 23/06/2026 to 03/08/2026 | Proposed positions: 20Customer care specialist (Canadian market, night shift) in Rabat. Handle incoming calls in French and English, ensure incident follow-up for Canadian customers. Fluency in French and English, excellent communication, and availability for night shifts are required.
- Sector of activity : Call Center
- Position : Call Centers professions
- Experience required : Junior (1 to 3 years)
- Level of study required : Freshman year
- Type of contract proposed : Permanent contract - Télétravail : No
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In-house sales representatives - fiber optic expert (m/f) | Rabat (Morocco)
Publication : From 23/06/2026 to 03/08/2026 | Proposed positions: 20Marketing Call Center is hiring in-house sales representatives with fiber optic expertise (m/f) to sell offers to individuals. Your mission includes prospecting, personalized advice, and selling Fiber solutions. You should have a sales-driven personality, good French speaking skills, and prior call center experience is a plus.
- Sector of activity : Call Center
- Position : Call Centers professions
- Experience required : Junior (1 to 3 years)
- Level of study required : Freshman year
- Type of contract proposed : Permanent contract - Télétravail : No
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Trilingual Customer Service Representative - German / French / English (M/F)
| RABAT (Morocco)Publication : From 23/06/2026 to 01/08/2026 | Proposed positions: 10Marketing Call Center is hiring a Trilingual Customer Service Representative (German/French/English). Your tasks include managing incoming calls and handling customer files in the back office. You have excellent French skills, a strong sense of service, and solid organizational skills to ensure optimal service quality.
- Sector of activity : Call Center
- Position : Call Centers professions
- Experience required : Junior (1 to 3 years)
- Level of study required : Freshman year
- Type of contract proposed : Permanent contract - Télétravail : No
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Bilingual Customer Support - Canadian Market (Night Shift)
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| Rabat (Morocco)Publication : From 23/06/2026 to 03/08/2026 | Proposed positions: 20Marketing Call Center is hiring a Bilingual (Fr/En) Customer Support agent for the Canadian market, working night shifts. The role involves managing calls, technical coordination, and incident tracking. Candidates must be bilingual, available for night shifts, and proficient with computer tools.
- Sector of activity : Call Center
- Position : Call Centers professions
- Experience required : Junior (1 to 3 years)
- Level of study required : Freshman year
- Type of contract proposed : Permanent contract - Télétravail : No
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Italian-speaking Back Office Agent (DH 1000 WELCOME BONUS) - Weekends OFF | Rabat (Morocco)
1Publication : From 23/06/2026 to 04/08/2026 | Proposed positions: 15We are looking for an Italian-speaking Back Office Agent for content moderation on the client's social platforms. You will evaluate the compliance of content in Italian and English, analyze data, and work in a team to achieve goals. Perfect Italian is required, and previous back office experience is a plus.
- Sector of activity : Call Center
- Position : Call Centers professions
- Experience required : Junior (1 to 3 years)
- Level of study required : Freshman year
- Type of contract proposed : Permanent contract - Télétravail : No
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Inside Sales | Rabat (Morocco)
Publication : From 23/06/2026 to 05/08/2026 | Proposed positions: 5Marketing Call Center is looking for an experienced Inside Sales representative (Bachelor's degree or equivalent, 3-4 years of experience) to join their sales and marketing teams. The role involves prospecting, lead qualification, sales follow-up, and contributing to marketing campaigns in the BPO sector. If you have a strong marketing sense and excellent interpersonal skills, apply now!
- Sector of activity : Call Center
- Position : Call Centers professions
- Experience required : Junior (1 to 3 years)
- Level of study required : Bachelor (4 years)
- Type of contract proposed : Permanent contract - Télétravail : Hybrid
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Bilingual French-English Team Manager | Rabat (Morocco)
2Publication : From 23/06/2026 to 09/08/2026 | Proposed positions: 4Marketing Call Center is seeking a Bilingual French-English Team Manager. Responsible for supervising, training, and developing a high-performing team. Requires perfect bilingualism (French/English) and leadership experience in a call center.
- Sector of activity : Call Center - Call Center
- Position : Call Centers professions
- Experience required : Entry Level (-1 year)
- Level of study required : High school diploma
- Type of contract proposed : Permanent contract - Télétravail : No