Call center jobs - Tous pays
Informations clefs sur les métiers du Call Center
Les métiers du Call center sont très en vogue sur le marché et font partie du top 3 des fonctions les plus recherchées aujourd’hui au Maroc. Les profils Call center peuvent intervenir à différents niveaux de la relation client. En fonction du poste, ils ont pour principales missions la prospection, la fidélisation ou le...-
Customer Service Representative | Meknès (Morocco)
Publication : From 16/07/2026 to 16/09/2026 | Proposed positions: 2
We are seeking a dynamic Customer Service Representative to join our team. You will be responsible for greeting, assisting clients, and managing their files, while also participating in sales activities. A Bac+2/3 degree, 1 year of experience, and proficiency in French and Arabic are required.
- Sector of activity : Other services
- Position : Call Centers professions
- Experience required : Junior (1 to 3 years)
- Level of study required : Associate (AA, AS)
- Type of contract proposed : Permanent contract - Télétravail : No
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Customer Service Representative | Guercif (Morocco)
1Publication : From 16/07/2026 to 27/08/2026 | Proposed positions: 2
Join us as a Customer Service Representative to ensure client satisfaction and loyalty. Your duties will include greeting clients, identifying their needs, managing files, and providing after-sales service. A degree in commerce/management (or equivalent), 1 year of experience, proficiency in French and Arabic, and excellent customer service skills are required.
- Sector of activity : Other services
- Position : Call Centers professions
- Experience required : Junior (1 to 3 years)
- Level of study required : Associate (AA, AS)
- Type of contract proposed : Permanent contract - Télétravail : No
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Bilingual Customer Advisor (French/English) | Casablanca (Morocco)
11Publication : From 16/07/2026 to 09/08/2026 | Proposed positions: 30
Atlas On Line, a subsidiary of Royal Air Maroc, is hiring a Bilingual Customer Advisor (French/English) for its customer relations center. You will be responsible for welcoming, advising, assisting, and managing customer requests by phone, while meeting sales and complaint handling objectives. A minimum of a Bac+2 degree and perfect command of French and English are required, along with excellent interpersonal skills.
- Sector of activity : Call Center - Tourism / Travel / Leisure
- Position : Call Centers professions , Sales
- Experience required : Entry Level (-1 year)
- Level of study required : Associate (AA, AS)
- Type of contract proposed : Permanent contract - Télétravail : No
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Bilingual Customer Advisor (French/English) | Casablanca (Morocco)
7Publication : From 16/07/2026 to 09/08/2026 | Proposed positions: 30
Atlas On Line, a subsidiary of Royal Air Maroc, is seeking a Bilingual Customer Advisor (French/English) for its customer relations center. Your duties will include welcoming, advising, and assisting customers, as well as achieving sales goals. You must have a minimum of a Bac +2 degree, perfect command of French and English, and excellent interpersonal skills.
- Sector of activity : Call Center - Tourism / Travel / Leisure
- Position : Call Centers professions , Sales
- Experience required : Entry Level (-1 year)
- Level of study required : Associate (AA, AS)
- Type of contract proposed : Permanent contract - Télétravail : No
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Bilingual Customer Advisor (French/English) | Casablanca (Morocco)
4Publication : From 16/07/2026 to 09/08/2026 | Proposed positions: 30
Atlas On Line, a subsidiary of Royal Air Maroc, is looking for a bilingual Customer Advisor (French/English) for its customer relationship management activity. Your missions will include reception, advice, customer assistance, and achieving commercial objectives. You must have a minimum of an Associate's degree, perfect command of French and English, and excellent interpersonal skills.
- Sector of activity : Call Center - Tourism / Travel / Leisure
- Position : Call Centers professions , Sales
- Experience required : Entry Level (-1 year)
- Level of study required : Associate (AA, AS)
- Type of contract proposed : Permanent contract - Télétravail : No
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Intern at the Customer Relations Center | Casablanca (Morocco)
Publication : From 15/07/2026 to 15/09/2026 | Proposed positions: 2
KITEA Group is recruiting an Intern for the Customer Relations Center in Casablanca. You will help improve customer experience by managing requests via phone, email, and chat. A Master's degree (Bac +5), previous experience, and excellent interpersonal and organizational skills are required.
- Sector of activity : Call Center
- Position : Call Centers professions
- Experience required : Entry Level (-1 year)
- Level of study required : Master or PhD
- Type of contract proposed : Internship - Télétravail : No
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Manager M/F | El Jadida (Morocco)
Publication : From 15/07/2026 to 15/09/2026 | Proposed positions: 6
McDonald's Morocco is hiring a Manager M/F to oversee the operational management of restaurants. Your responsibilities include customer satisfaction, stock management, staff planning, and ensuring quality and safety standards. A Bac +2 degree and initial management experience are preferred for this evolving role.
- Sector of activity : Call Center - Hospitality / Catering
- Position : Call Centers professions , Hospitality professions
- Experience required : Junior (1 to 3 years)
- Level of study required : Associate (AA, AS)
- Type of contract proposed : Permanent contract - Télétravail : No
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Customer Retention & Relationship Expert | Rabat (Morocco)
1Publication : From 14/07/2026 to 14/09/2026 | Proposed positions: 20
Marketing Call Center is looking for a Customer Retention & Relationship Expert in Casablanca for its French-speaking department. Your missions: manage cancellation requests, offer tailor-made solutions to retain customers, and achieve retention goals. Profile: perfect command of French (C1/C2), negotiation skills, active listening, and experience in retention/telesales.
- Sector of activity : Call Center - Call Center
- Position : Call Centers professions
- Experience required : Junior (1 to 3 years)
- Level of study required : Associate (AA, AS)
- Type of contract proposed : Permanent contract - Télétravail : No
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Experienced FTTH Telesales Agents (M/F) | Rabat (Morocco)
1Publication : From 14/07/2026 to 14/09/2026 | Proposed positions: 20
Marketing Call Center is looking for Experienced FTTH Telesales Agents (M/F) to increase turnover by offering Fiber Optic offers to qualified customers. You have at least 6 months of telesales experience and excellent French speaking skills. Join a dynamic team for a stable project where your performance is rewarded.
- Sector of activity : Call Center - Call Center
- Position : Call Centers professions
- Experience required : Junior (1 to 3 years)
- Level of study required : Freshman year
- Type of contract proposed : Permanent contract - Télétravail : No
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French-speaking Roadside Assistance Officer | Casablanca (Morocco)
Publication : From 14/07/2026 to 14/09/2026 | Proposed positions: 1
Join a customer relations center in Casablanca as a French-speaking Roadside Assistance Officer. You will provide quality assistance to customers and ensure their satisfaction. Profile sought: Bac+2 minimum, 1-5 years of customer relations experience, and excellent command of French.
- Sector of activity : Call Center
- Position : Call Centers professions
- Experience required : Junior (1 to 3 years) - Mid Level (3 to 5 years)
- Level of study required : Associate (AA, AS)
- Type of contract proposed : Permanent contract - Télétravail : No
