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- Position :
Call Centers professions
Hospitality professions - Sector :
Call Center
Emploi - Afrique
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Bilingual customer service representative (French & English) | Casablanca (Morocco)
2Publication : From 06/10/2026 to 06/12/2026 | Proposed positions: 20
TELUS Digital is looking for a Bilingual Customer Service Representative (French and English) to handle customer inquiries via phone, email, and chat. The ideal candidate is fluent in French and English, possesses excellent communication and problem-solving skills, and preferably has customer service experience. This dynamic role involves providing accurate information, resolving issues efficiently, and maintaining customer satisfaction.
- Sector of activity : Call Center
- Position : Call Centers professions
- Experience required : Junior (1 to 3 years)
- Level of study required : High school diploma Minimum
- Type of contract proposed : Permanent contract - Télétravail : No
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Customer Relations Center Supervisor (M/F) | Casablanca (Morocco)
3Publication : From 05/10/2026 to 05/12/2026 | Proposed positions: 1
Auto Hall is recruiting a Customer Relations Center Supervisor (M/F) to lead and manage a team, monitor performance indicators, and ensure the quality of interactions. The position requires proficiency in CRM tools, skills in team management, data analysis, and excellent leadership to support and coach employees.
- Sector of activity : Call Center
- Position : Call Centers professions
- Experience required : Mid Level (3 to 5 years)
- Level of study required : Bachelor (BA, BSc) Minimum
- Type of contract proposed : Permanent contract - Télétravail : No
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Bilingual French / English Customer Service Representatives - Retention & Loyalty | Casablanca (Morocco)
Publication : From 05/10/2026 to 05/12/2026 | Proposed positions: 10
TELUS Digital is looking for bilingual French/English Customer Service Representatives in Casablanca for customer retention and loyalty. Your mission: ensure customer satisfaction through quality follow-up, identify needs, and propose solutions. Profile: high school diploma, 1-3 years of call center experience, excellent communication skills, and customer service focus.
- Sector of activity : Call Center - Offshoring / Nearshoring
- Position : Call Centers professions
- Experience required : Entry Level (-1 year) - Junior (1 to 3 years)
- Level of study required : High school diploma
- Type of contract proposed : Permanent contract - Télétravail : No
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Business Development Manager Call Center Canadian & US portfolio
| Casablanca (Morocco)Publication : From 05/10/2026 to 05/12/2026 | Proposed positions: 1
We are hiring a Business Development Manager to grow our BPO portfolio in the US and Canadian markets, targeting needs in Customer Service, Sales, and Technical Support. You will be responsible for the sales strategy, digital prospecting, and developing key relationships. A minimum of 7-10 years of experience in BPO/Outsourcing and fluent English are required.
- Sector of activity : Call Center
- Position : Call Centers professions , Sales
- Experience required : Senior (5 to 10 years)
- Level of study required : Bachelor (4 years) Minimum
- Type of contract proposed : Permanent contract - Télétravail : No
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100% Chat Customer Advisor (Spanish) | Rabat (Morocco)
1Publication : From 05/10/2026 to 01/12/2026 | Proposed positions: 20
Join our team as a 100% Spanish chat Customer Advisor! You will be the point of contact for international clients, managing requests via chat and email, resolving issues, and ensuring clear and empathetic communication. We are looking for native or bilingual Spanish speakers with excellent writing skills and computer tool proficiency.
- Sector of activity : Call Center - Call Center
- Position : Call Centers professions
- Experience required : Junior (1 to 3 years)
- Level of study required : Associate (AA, AS) Minimum
- Type of contract proposed : Permanent contract - Télétravail : No
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Italian-Speaking Back Office Agent (1000DH WELCOME BONUS) - Weekend OFF | Rabat (Morocco)
1Publication : From 05/10/2026 to 02/12/2026 | Proposed positions: 15
Italian-Speaking Back Office Agent wanted for Marketing Call Center in Morocco. Responsibilities include social media content moderation, multimedia data analysis in Italian/English, and information classification. Requires fluent Italian (written/spoken), good computer skills, and attention to detail; previous experience is a plus, but junior profiles are welcome.
- Sector of activity : Call Center - Call Center
- Position : Call Centers professions
- Experience required : Junior (1 to 3 years)
- Level of study required : High school diploma Minimum
- Type of contract proposed : Permanent contract - Télétravail : No
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Reservation Specialist - Tourism Sector | Rabat (Morocco)
Publication : From 05/10/2026 to 05/12/2026 | Proposed positions: 20
Marketing Call Center is hiring Reservation Specialists in the tourism sector. Your responsibilities will include marketing stays, customer advice, and managing reservations. The position requires perfect French and a passion for tourism, ideal for a first experience in the sector.
- Sector of activity : Call Center - Call Center
- Position : Call Centers professions
- Experience required : Junior (1 to 3 years)
- Level of study required : Associate (AA, AS) Minimum
- Type of contract proposed : Permanent contract - Télétravail : No
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Bilingual Back Office (M/F) | Casablanca (Morocco)
1Publication : From 02/10/2026 to 02/12/2026 | Proposed positions: 1
MCS is looking for a Bilingual Back Office (M/F) to handle the administrative follow-up of orders and customer files, coordinate with internal teams, and respond to customer requests. You have a Bac+2 to Bac+5 degree, excellent command of French and English, and some experience in sales support. Join our dynamic team to contribute to improving our processes and customer satisfaction.
- Sector of activity : Call Center
- Position : Call Centers professions
- Experience required : Mid Level (3 to 5 years)
- Level of study required : Associate (AA, AS) Minimum
- Type of contract proposed : Permanent contract - Télétravail : No
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Senior Telephone Sales Representatives BtoC / BtoB French Speakers M/F | Casablanca (Morocco)
1Publication : From 02/10/2026 to 02/12/2026 | Proposed positions: 5
Senior French-speaking BtoC/BtoB telephone sales representatives wanted in Casablanca in the energy sector. Your role will be to close sales and achieve commercial objectives in a dynamic call center. 1 to 3 years of experience in a call center and excellent negotiation skills are required.
- Sector of activity : Call Center - Energy
- Position : Call Centers professions
- Experience required : Junior (1 to 3 years)
- Level of study required : self-educated
- Type of contract proposed : Permanent contract - Télétravail : No
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Bilingual Customer Advisor (French/English) | Casablanca (Morocco)
6Publication : From 01/10/2026 to 19/10/2026 | Proposed positions: 30
Atlas On Line, a subsidiary of Royal Air Maroc, is seeking a Bilingual Customer Advisor (French/English) for its customer relationship management center. Your duties will include customer reception, advice, and assistance, as well as managing sales and complaints. Profile required: Associate's degree minimum, perfect command of French and English, excellent interpersonal skills, and active listening.
- Sector of activity : Call Center - Tourism / Travel / Leisure
- Position : Call Centers professions , Sales
- Experience required : Entry Level (-1 year)
- Level of study required : Associate (AA, AS) Minimum
- Type of contract proposed : Permanent contract - Télétravail : No
