Emploi - Afrique
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Customer Relations Agent (M/F) | Casablanca (Morocco)
7Publication : From 03/11/2026 to 03/01/2027 | Proposed positions: 4
Auto Hall is looking for a Customer Relations Agent (M/F) to handle incoming calls, respond to customer requests, and manage complaints. You will be responsible for ensuring optimal service quality and customer satisfaction. The ideal candidate has a Bac+2 degree, desired call center experience, excellent communication skills, and a service-oriented attitude.
- Sector of activity : Call Center
- Position : Call Centers professions
- Experience required : Junior (1 to 3 years)
- Level of study required : Bachelor (BA, BSc) minimum
- Type of contract proposed : Permanent contract - Télétravail : No
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Activity Manager - Car, Motorcycle & Home Insurance. | Rabat (Morocco)
6Publication : From 02/11/2026 to 16/12/2026 | Proposed positions: 1
ADM VALUE is looking for an Activity Manager for Car, Motorcycle & Home Insurance in Rabat. You will manage the launch and operational performance of a new strategic contract, ensuring account profitability and team management. The ideal candidate has a Master's degree with 10 years of experience, including 5 years in account management in insurance and offshore/nearshore production management.
- Sector of activity : Call Center
- Position : Call Centers professions
- Experience required : Senior (5 to 10 years)
- Level of study required : Bachelor (BA, BSc) minimum
- Type of contract proposed : Permanent contract - Télétravail : No
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Customer Relations Center Supervisor (M/F) | Casablanca (Morocco)
10Publication : From 05/10/2026 to 05/12/2026 | Proposed positions: 1
Auto Hall is recruiting a Customer Relations Center Supervisor (M/F) to lead and manage a team, monitor performance indicators, and ensure the quality of interactions. The position requires proficiency in CRM tools, skills in team management, data analysis, and excellent leadership to support and coach employees.
- Sector of activity : Call Center
- Position : Call Centers professions
- Experience required : Mid Level (3 to 5 years)
- Level of study required : Bachelor (BA, BSc) minimum
- Type of contract proposed : Permanent contract - Télétravail : No
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Tele Sales Agent
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| Casablanca (Morocco)Publication : From 01/10/2026 to 01/12/2026 | Proposed positions: 1
Manpower Group is hiring a Tele Sales Agent (M/F) in Casablanca to develop their network of digital partners. Your missions will include prospecting, selling, and following up with restaurants and businesses. We are looking for a candidate with a Bac+2/3 degree and 6 months of experience in sales or customer relations, with excellent communication skills.
- Sector of activity : Call Center
- Position : Call Centers professions
- Experience required : Junior (1 to 3 years)
- Level of study required : Bachelor (BA, BSc) minimum
- Type of contract proposed : Temporary work - Télétravail : No
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Employee Relations Manager - Multilingual Africa Cluster | Rabat (Morocco)
2Publication : From 28/09/2026 to 28/11/2026 | Proposed positions: 1
Foundever is looking for an Employee Relations Manager to lead the employee relations agenda in the multilingual Africa cluster (Morocco, Senegal, Ivory Coast, Madagascar). The ideal candidate has strong knowledge of Moroccan labor law, experience in managing complex investigations and disputes, and fluency in French and English.
- Sector of activity : Call Center
- Position : Call Centers professions
- Experience required : Mid Level (3 to 5 years)
- Level of study required : Bachelor (BA, BSc) minimum
- Type of contract proposed : Permanent contract - Télétravail : No
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Multimedia Customer Service Representatives (temporary)
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| Casablanca (Morocco)Publication : From 21/09/2026 to 21/11/2026 | Proposed positions: 10
CRIT Morocco is recruiting Multimedia Customer Service Representatives (temporary). Your tasks will include managing customer requests by phone and digital channels, handling complaints, and promoting banking products. The ideal candidate has an associate's degree, desired experience in customer relations, excellent command of French, and good computer skills.
- Sector of activity : Call Center
- Position : Call Centers professions
- Experience required : Mid Level (3 to 5 years)
- Level of study required : Bachelor (BA, BSc) minimum
- Type of contract proposed : Temporary work - Télétravail : No
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Team Lead | Rabat (Morocco)
2Publication : From 21/09/2026 to 21/11/2026 | Proposed positions: 2
HCLTech is hiring a Team Lead for its global delivery center in Morocco. The role involves leading a distributor onboarding operations team, ensuring operational excellence and stakeholder satisfaction. The ideal candidate has a minimum of 2 years of team management experience and excellent planning and communication skills.
- Sector of activity : Call Center
- Position : Call Centers professions
- Experience required : Senior (5 to 10 years)
- Level of study required : Bachelor (BA, BSc) minimum
- Type of contract proposed : Fixed term contract - Télétravail : No
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