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Team Leader - Customer Relations Center | Casablanca (Morocco)
3Publication : From 11/06/2026 to 11/08/2026 | Proposed positions: 1
OUTSOURCIA is looking for a Team Leader for its Customer Relations Center. Your responsibilities will include managing performance, supporting teams, and achieving production and quality goals. You must have significant experience in call center management, a minimum of a Bac+2 degree, and bilingual proficiency in at least one language combination (e.g., English/Spanish, French/Italian).
- Sector of activity : Offshoring / Nearshoring - Offshoring / Nearshoring
- Position : Call Centers professions , Call Centers professions
- Experience required : Junior (1 to 3 years)
- Level of study required : Associate (AA, AS)
- Type of contract proposed : Permanent contract - Télétravail : No
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Team Leader - Customer Relations Center | Casablanca (Morocco)
Publication : From 09/06/2026 to 09/08/2026 | Proposed positions: 1
Join OUTSOURCIA as a Team Leader for a Customer Relations Center. You will drive performance, support your advisors, and ensure the achievement of production and quality objectives. Significant management experience and bilingual language skills are required.
- Sector of activity : Offshoring / Nearshoring - Offshoring / Nearshoring
- Position : Call Centers professions , Call Centers professions
- Experience required : Junior (1 to 3 years)
- Level of study required : Associate (AA, AS)
- Type of contract proposed : Permanent contract - Télétravail : No
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Catalan/Spanish Consultants - Back Office and Outbound Calls (M/F) | Casablanca (Morocco)
1Publication : From 28/04/2026 to 28/06/2026 | Proposed positions: 2
Back Office and outbound call consultant (M/F) with native or bilingual proficiency in Catalan and Spanish. Manages customer requests, makes outbound calls, and ensures a high-quality experience. Previous customer service and/or back office experience is valued.
- Sector of activity : Offshoring / Nearshoring - Offshoring / Nearshoring
- Position : Sales , Call Centers professions
- Experience required : Junior (1 to 3 years)
- Level of study required : Associate (AA, AS)
- Type of contract proposed : Permanent contract - Télétravail : No
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Sales agents perfectly bilingual (French & English) WEEK END OFFS (H/F)
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| Casablanca (Morocco)Publication : From 24/04/2026 to 24/06/2026 | Proposed positions: 30
Join OUTSOURCIA as a Bilingual Sales Agent (French/English) with weekends off. Your mission: prospect, convince, and close B2B/B2C clients by phone. Experience in telesales/B2B prospecting and excellent command of both languages are essential to succeed in this results-driven role.
- Sector of activity : Call Center - Offshoring / Nearshoring
- Position : Call Centers professions , Sales
- Experience required : Junior (1 to 3 years)
- Level of study required : Associate (AA, AS)
- Type of contract proposed : Permanent contract - Télétravail : No
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Catalan/Spanish Consultants - Back Office and Outbound Calls (M/F) | Casablanca (Morocco)
1Publication : From 22/04/2026 to 22/06/2026 | Proposed positions: 2
OUTSOURCIA is looking for Catalan/Spanish Consultants for Back Office and outbound calls. You will be responsible for managing requests, making outbound calls, and ensuring a high-quality customer experience. Native or bilingual proficiency in Catalan and Spanish is required, along with excellent communication skills.
- Sector of activity : Offshoring / Nearshoring - Offshoring / Nearshoring
- Position : Sales , Call Centers professions
- Experience required : Junior (1 to 3 years)
- Level of study required : Associate (AA, AS)
- Type of contract proposed : Permanent contract - Télétravail : No
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Sales Administration and Customer Relations Officer | Casablanca (Morocco)
9Publication : From 22/04/2026 to 22/06/2026 | Proposed positions: 1
OUTSOURCIA is looking for a Sales Administration & Customer Relations Officer (M/F) to manage B2B customer orders and ensure their satisfaction. Your tasks will include entering orders in SAP, handling disputes, and customer communication. A relevant degree, French language proficiency, and computer skills (ideally SAP) are required, with prior experience being an advantage.
- Sector of activity : Public Service / Administration - Public Service / Administration
- Position : Order Management / Customer Care , Sales
- Experience required : Junior (1 to 3 years)
- Level of study required : Associate (AA, AS)
- Type of contract proposed : Permanent contract - Télétravail : No
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Catalan/Spanish Consultants - Back Office and Outgoing Calls (H/F) | Casablanca (Morocco)
1Publication : From 21/04/2026 to 21/06/2026 | Proposed positions: 2
OUTSOURCIA is looking for Catalan/Spanish Consultants for Back Office and outgoing calls. Your responsibilities will include managing customer requests and outbound calls, ensuring an excellent customer experience. Native or bilingual proficiency in Catalan and Spanish is required, along with good communication and organizational skills.
- Sector of activity : Offshoring / Nearshoring - Offshoring / Nearshoring
- Position : Sales , Call Centers professions
- Experience required : Junior (1 to 3 years)
- Level of study required : Associate (AA, AS)
- Type of contract proposed : Permanent contract - Télétravail : No
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