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Team Leader - Customer Relations Center | Casablanca (Morocco)
3Publication : From 11/06/2026 to 11/08/2026 | Proposed positions: 1
OUTSOURCIA is looking for a Team Leader for its Customer Relations Center. Your responsibilities will include managing performance, supporting teams, and achieving production and quality goals. You must have significant experience in call center management, a minimum of a Bac+2 degree, and bilingual proficiency in at least one language combination (e.g., English/Spanish, French/Italian).
- Sector of activity : Offshoring / Nearshoring - Offshoring / Nearshoring
- Position : Call Centers professions , Call Centers professions
- Experience required : Junior (1 to 3 years)
- Level of study required : Associate (AA, AS)
- Type of contract proposed : Permanent contract - Télétravail : No
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IT Helpdesk bilingual (French/English) - Canadian market
2
| Casablanca (Morocco)Publication : From 11/06/2026 to 11/08/2026 | Proposed positions: 1
OUTSOURCIA is looking for a bilingual (French/English) Technical Support Agent for its Canadian client. Your tasks will include managing technical incidents, diagnosing and resolving hardware and software problems. You must have a perfect command of French and English, and possess a strong knowledge of operating systems.
- Sector of activity : Call Center - Offshoring / Nearshoring
- Position : Call Centers professions , IT / Electronics
- Experience required : Junior (1 to 3 years)
- Level of study required : High school diploma
- Type of contract proposed : Permanent contract - Télétravail : No
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Pre-employment internship (CDI): Internal Communications Officer (M/F) | Casablanca (Morocco)
1Publication : From 11/06/2026 to 11/08/2026 | Proposed positions: 1
OUTSOURCIA is recruiting an Internal Communications Officer for a pre-employment internship with a CDI prospect. You will participate in the design and deployment of internal communication actions, content writing, and visual material creation. A Bac+4/5 degree in Communication/Marketing and excellent writing skills are required.
- Sector of activity : Call Center - Call Center
- Position : Communication / Advertizing
- Experience required : Junior (1 to 3 years)
- Level of study required : Bachelor (4 years)
- Type of contract proposed : Permanent contract - Télétravail : No
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Team Leader - Customer Relations Center | Casablanca (Morocco)
Publication : From 09/06/2026 to 09/08/2026 | Proposed positions: 1
Join OUTSOURCIA as a Team Leader for a Customer Relations Center. You will drive performance, support your advisors, and ensure the achievement of production and quality objectives. Significant management experience and bilingual language skills are required.
- Sector of activity : Offshoring / Nearshoring - Offshoring / Nearshoring
- Position : Call Centers professions , Call Centers professions
- Experience required : Junior (1 to 3 years)
- Level of study required : Associate (AA, AS)
- Type of contract proposed : Permanent contract - Télétravail : No
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IT Helpdesk Bilingual (French/English) - Canadian Market | Casablanca (Morocco)
Publication : From 08/06/2026 to 08/08/2026 | Proposed positions: 1
We are looking for a bilingual IT Helpdesk (French/English) for the Canadian market. Your responsibilities will include managing user requests, diagnosing, and handling technical incidents. Perfect command of both languages, good knowledge of operating systems, and the ability to solve hardware and software problems are essential.
- Sector of activity : Call Center - Offshoring / Nearshoring
- Position : Call Centers professions , IT / Electronics
- Experience required : Junior (1 to 3 years)
- Level of study required : High school diploma
- Type of contract proposed : Permanent contract - Télétravail : No
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IT Helpdesk bilingual (French/English) - Canadian market
| Casablanca (Morocco)Publication : From 02/06/2026 to 02/08/2026 | Proposed positions: 1
Join our team as a bilingual IT Helpdesk (French/English) for the Canadian market. Your duties will include managing user requests, diagnosing and resolving technical issues, and monitoring service quality. You must have a perfect command of French and English, good knowledge of operating systems and ticket management tools, and excellent problem-solving skills.
- Sector of activity : Call Center - Offshoring / Nearshoring
- Position : Call Centers professions , IT / Electronics
- Experience required : Junior (1 to 3 years)
- Level of study required : High school diploma
- Type of contract proposed : Permanent contract - Télétravail : No
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Trilingual Commercial Manager FR/ENG/DE | Casablanca (Morocco)
Publication : From 02/06/2026 to 22/07/2026 | Proposed positions: 1
OUTSOURCIA Casablanca is looking for a Trilingual Commercial Manager (FR/ENG/DE) to lead teams, achieve sales goals, and develop new strategies. The ideal candidate has a high school diploma, 1-5 years of experience in a call center, and perfect command of French, English, and German. Join a dynamic company and contribute to our growth.
- Sector of activity : Call Center - Offshoring / Nearshoring
- Position : Call Centers professions , Manager
- Experience required : Junior (1 to 3 years)
- Level of study required : High school diploma
- Type of contract proposed : Permanent contract - Télétravail : No
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Pre-employment internship (CDI): Internal Communications Officer (M/F) | Casablanca (Morocco)
1Publication : From 02/06/2026 to 02/08/2026 | Proposed positions: 1
Pre-employment internship (CDI): Internal Communications Officer (M/F) at OUTSOURCIA. Participate in the design and deployment of internal communication actions, write engaging content, and create visual materials. A Bac+4/5 degree in Communication/Marketing and excellent writing and creation tool skills (Canva, PowerPoint) are required.
- Sector of activity : Call Center - Call Center
- Position : Communication / Advertizing
- Experience required : Junior (1 to 3 years)
- Level of study required : Bachelor (4 years)
- Type of contract proposed : Permanent contract - Télétravail : No
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Bilingual IT Helpdesk (French/English) - Canadian Market | Casablanca (Morocco)
Publication : From 01/06/2026 to 01/08/2026 | Proposed positions: 1
Bilingual IT Helpdesk position (French/English) for the Canadian market. Your tasks include managing user requests, diagnosing and handling technical incidents, and ensuring the quality of the support service. You must have a perfect command of French and English, good knowledge of operating systems and ticketing tools, and excellent problem-solving skills.
- Sector of activity : Call Center - Offshoring / Nearshoring
- Position : Call Centers professions , IT / Electronics
- Experience required : Junior (1 to 3 years)
- Level of study required : High school diploma
- Type of contract proposed : Permanent contract - Télétravail : No
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Trilingual Sales Manager FR/ENG/DE | Casablanca (Morocco)
Publication : From 01/06/2026 to 01/08/2026 | Proposed positions: 1
Trilingual Sales Manager (FR/ENG/DE) sought in Casablanca for a dynamic call center. You will lead teams, ensure sales targets are met, and develop new strategies to increase revenue. 1 to 5 years of sales management experience and perfect command of the three languages are required.
- Sector of activity : Call Center - Offshoring / Nearshoring
- Position : Call Centers professions , Manager
- Experience required : Junior (1 to 3 years)
- Level of study required : High school diploma
- Type of contract proposed : Permanent contract - Télétravail : No
