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Quality Manager [Call Center/BPO] | Casablanca (Morocco)
3Publication : From 18/05/2026 to 06/07/2026 | Proposed positions: 1
TELUS International is looking for a Quality Manager for its call center. This key role will oversee Team Leads, ensure continuous improvement of service quality, and maintain high customer experience standards. The ideal candidate has solid experience in call center quality management, excellent analytical, and leadership skills.
- Sector of activity : Call Center
- Position : Call Centers professions
- Experience required : Junior (1 to 3 years) - Mid Level (3 to 5 years)
- Level of study required : Bachelor (4 years)
- Type of contract proposed : Permanent contract - Télétravail : No
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