Assistant Flight Dispatcher - Casablanca

Entreprise :

Air Arabia (PJSC), listed on the Dubai Financial Market, is the Middle East and North Africa’s first and leading low-cost carrier flying to over 150 destinations across the world. Air Arabia was the first airline to introduce the low-cost carrier concept in the region and is on a mission to serve all Arab countries and beyond, constantly undergoing aggressive route expansion, taking advantage of its ideally located hubs in the United Arab Emirates, Morocco and Egypt. Over the past years, Air Arabia, through continuous market research and customer feedback, has provided a range of value added services to millions of passengers who chose to fly with the airline's fleet of A320 aircraft. The airline commenced operations in October 2003 and achieved financial break-even from its very first year of services and has been profitable ever since. The airline commenced operations in October 2003 and achieved financial break-even from its very first year of services and has been profitable ever since.
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Company Presentation:

Air Arabia Maroc is part of the Air Arabia Group. Based in Casablanca, Air Arabia Maroc is Morocco's leading Low Cost Carrier (LCC). Focusing on an offer that combines comfort, reliability and excellent value for money, the airline was established in April 2009.

Company address: 04 Rue Carthage, Quartier les Iris, Casablanca

Company name: Air Arabia Maroc

Industry: Airline company

Company Video Links: https://www.youtube.com/watch?v=nXcaeHzMwgs

Culture de l'entreprise :

Air Arabia se distingue par une culture profondément humaine et collaborative, où la solidarité, la confiance et le travail d’équipe occupent une place centrale.
Les managers jouent un rôle de proximité, accompagnant et soutenant les collaborateurs pour créer un environnement stable et motivant.
Cette dynamique s’appuie sur une organisation rigoureuse et structurée, essentielle dans le secteur aérien, avec des processus clairs garantissant qualité et sécurité.
La performance et le sens du challenge complètent ce socle, tandis que l’innovation reste présente pour faire évoluer les pratiques et répondre aux attentes d’un marché exigeant.

Poste :

Job Purpose:

• To assist in generating timely, effective and safe operational flight plans and pre-flight briefings for scheduled and non-scheduled flights throughout the Company’s network in compliance with Air Arabia policies and procedures, and DAC regulations. Supports the Company’s operational control and dispatch reliability by efficiently responding to irregular and emergency requirements taking into account safety, efficiency and customer satisfaction.

Key Result Responsibilities:

• 1. Assists in generating flight plans, pre-flight briefings, and amendments for scheduled, non-scheduled, training, and test flights, taking into consideration business requirements and regulatory conditions in the respective destinations, safety, efficiency as well as customer satisfaction.
• 2. Contributes to monitoring the performance and trends of the flights through the system based on different criteria and conditions.
• 3. Analyzes available data to identify cost, weather, curfew, and accordingly recommend to Operations Controller the most cost effective routes and plan accordingly.
• 4. Provides support in conducting regular analysis on operational and meteorological conditions to recommend  the safest and most efficient minimum fuel requirement for the assigned flights, as well as the associated limitations on operational capabilities such as weather, NOTAMs, NAV Facilities, Air Traffic Control, Air Traffic Flow, MEL  requirements, etc.
• 5. Contributes to provide the management detailed summary on fuel consumption, flight plans, flight watch, for test/training and ETOPs flights.
• 6. When requested, provides the Pilot-in-command with a thorough flight crew briefing, covering all significant information, which may affect the flight.
• 7. Transmits ICAO Flight Plans to Air Traffic control or respective briefing offices directly or through Air Arabia approved handling agent in the country of operation.
• 8. Coordinates with Dispatch Manager/Operations Controller/ to manage irregular operations and disruptions, delays, cancellations, and rotations in an effective manner whilst initiating alternative plans in line with business interests and needs.
• 9. Supports in ensuring smooth workflow between shifts by carrying proper handover/takeover pre and post flights.
• 10. Stays updated with changes to Company’s manuals, Aircraft Manufacturer’s publications, State’s or other regulatory bodies’ publications.
• 11. Receive the flight envelopes after completion of the flight for archiving.
• 12. Maintains the Flight Punctuality system in Dispatch.

Profil recherché :

Qualifications:

1. Bachelor’s degree in Math/Aeronautical Engineering/ Management or equivalent from a recognized university is highly desirable for this role.
2. A higher diploma in a related field (aviation, aeronautical engineering) is acceptable if combined with necessary working experience and a track of record.
3. Possess a valid “Flight Dispatcher Certificate of License” issued form an approved institute or organization preferably DAC; alternately, successful completion of “Flight Dispatch” initial course or equivalent.
4. Microsoft Office (Advanced Excel), Internet, Web Search
5. Good in written and verbal communication skills, Technical reports writing.
6. Good in English Language

Work Experience:

1. 1-2 years of experience in a comparable airlines company in the operations department as an approved or licensed “Flight Dispatcher”; experience with low cost airline is preferred. 
2. Exposure on Civil Aviation Authorities and regulatory bodies, preferably DAC; familiar with rules and regulations of CAR, FAR, JAR, and IOSA pertaining to Flight Operations and working procedures.
3. Exposure to QA/Safety/Security/Audit procedures and practices related to and affecting Flight Operations.
4. Capable of applying policies, procedures as per approved standards and regulations.
5. Capable to perform in a changing environment with heavy work-load schedules and ad-hoc scenarios.
6. Self-confident and focused, capable of handling emergencies and threats with efficiency.
7. Proven skills in analyzing data, identifying pitfalls and recommending alternatives.
8. Cost-oriented with good problem solving and decision making skills.
9. Performs with high accuracy and attention to details.
10. Proven skills in time and change management.

Adresse de notre siège :

Traits de personnalité souhaités :

Respect des règles Besoin d'action Implication au travail Organisation