Business Analyst - Rabat

Entreprise :

Joining Cnexia is choosing to be part of an ambitious project that values Innovation, promotes Continuous Learning and enables all tech champions to fulfill their creative dreams. At Cnexia, we do more than support the clients of our world-class network and services. We develop innovative solutions and create original multiplatform media content. In fact, we're revolutionizing how Canadians communicate on the web, interact with Mobile Apps or benefit from an AI-enhanced experience. Proud of our status as a fully owned Moroccan subsidiary of the largest Canadian Telecom company, we have been ceaselessly growing our team since 2021. With over 1100 employees, mainly based in Fez, we have expanded in the northern region of the kingdom with our Brand-new state of the art site in Technopolis Rabat. If you are ready for this challenge, we invite you to join a community that values bold ideas and professional growth all in an engaging multi cultural world-class environment.

Culture de l'entreprise :

Cnexia Tech évolue dans une culture résolument orientée vers la performance et la compétition, où l’ambition, le goût du challenge et l’atteinte d’objectifs chiffrés constituent des moteurs clés. Cette dynamique est complétée par une dimension de coopération, favorisant la confiance, la solidarité et un management de proximité attentif à l’accompagnement des équipes. Elle intègre également une composante d’innovation, encourageant l’initiative, l’adaptabilité et l’expérimentation dans un environnement technologique en constante évolution. Enfin, une culture d’organisation structurée soutient l’ensemble par la rigueur des processus, la fiabilité et l’efficacité opérationnelle.

Poste :

Business Analyst with Ability to analyze and document complex servicebased and integrationdriven IT systems, including service orchestration and assurance platforms,Proven ability to collaborate with Business Owners, Product Managers, Architects, Developers, and Delivery teams to ensure clarity, alignment, and timely delivery,Experience supporting Agile teams by managing backlogs, refining features and user stories, and participating in Scrum or SAFe ceremonies.

Profil recherché :

Skills:
1. System and Application Analysis 3+ years Ability to analyze and document complex servicebased and integrationdriven IT systems, including service orchestration and assurance platforms
2. Agile Delivery & Product Ownership Support 3+ years Experience supporting Agile teams by managing backlogs, refining features and user stories, and participating in Scrum or SAFe ceremonies
3. Business Analysis & Requirements Management 3+ years Strong capability to elicit, analyze, and document functional, nonfunctional, and integration requirements, ensuring alignment with business and program objectives
4. Network Assurance Domain Expertise 3+ years Good understanding of service assurance and service management concepts, including event correlation, workflow orchestration, operational processes, and performance metrics
5. Stakeholder Collaboration & Communication 3+ years Proven ability to collaborate with Business Owners, Product Managers, Architects, Developers, and Delivery teams to ensure clarity, alignment, and timely delivery

Other skills:

1. Communication & Active Listening: Ability to clearly articulate complex ideas and requirements to both technical and nontechnical stakeholders, while actively listening to understand business needs, constraints, and concerns.
2. Adaptability & Change Readiness: Comfortable working in fastpaced, evolving environments, with the flexibility to adapt priorities and approachesparticularly within Agile and SAFe delivery models.
3. Collaboration & Teamwork: Strong interpersonal skills to build trust and collaborate effectively with crossfunctional teams, including developers, architects, product owners, and business stakeholders.
4. Critical Thinking & Problem Solving: Demonstrated ability to think analytically, identify root causes, assess tradeoffs, and recommend practical, wellreasoned solutions in complex or ambiguous situations.

Main Job Reponsibilities:

1. Elicit and Manage Requirements: Collaborate with business and technical stakeholders to gather, analyze, and document business requirements, translating them into clear user stories, use cases, and acceptance criteria.
2.Backlog Management & Prioritization: Support product planning activities by refining and prioritizing backlog items to align business objectives, technical constraints, and delivery timelines.
3. Solution and Systems Analysis: Participate in solution design and systems analysis activities to ensure proposed solutions meet both functional and nonfunctional requirements, including performance, scalability, and reliability considerations.
4. EndtoEnd Delivery Support: Support the delivery lifecycle from concept through implementation by contributing to backlog grooming, sprint planning, reviews, and release coordination.
5. Process & System Improvement: Analyze existing systems, workflows, and processes to identify gaps, inefficiencies, and opportunities for optimization or modernization.
6. Agile Team Enablement: Act as a liaison between business and delivery teams, providing ongoing clarification of requirements, supporting testing and validation activities, and helping ensure timely delivery of highquality solutions.
7. Stakeholder Communication: Provide clear and consistent communication across stakeholders, sharing progress updates, risks, and dependencies to support informed decisionmaking.
8. Test Case Creation & Validation Support: Develop and maintain functional and integration test cases based on requirements and acceptance criteria, ensuring coverage across endtoend business and system scenarios.
9. Test Execution & Deployment Support: Support test execution activities during sprint cycles, system integration testing, and deployments, including defect triage, validation of fixes, and verification of release readiness.

Adresse de notre siège :

Technopolis, Bâtiment B 11 Sala-Al-Jadida

Traits de personnalité souhaités :

Besoin d'autonomie Besoin de réflexion Ambition Implication au travail Recherche de nouveauté