IT/IS Manager - Rabat
Secteur de l’entreprise : Enseignement / Formation
ENTREPRISE :
Mohammed VI Polytechnic University is an institution dedicated to research and innovation in Africa and aims to position itself among world-renowned universities in its fields
The University is engaged in economic and human development and puts research and innovation at the forefront of African development. A mechanism that enables it to consolidate Morocco’s frontline position in these fields, in a unique partnership-based approach and boosting skills training relevant for the future of Africa.
Located in the municipality of Benguerir, in the very heart of the Green City, Mohammed VI Polytechnic University aspires to leave its mark nationally, continentally, and globally.
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Culture de l'entreprise :
UM6P – Université Mohammed VI Polytechnique se caractérise par une culture fortement orientée innovation, où la créativité, l’expérimentation et l’audace intellectuelle constituent des piliers essentiels. L’université encourage l’initiative, l’ouverture d’esprit et l’autonomie, dans un environnement stimulant tourné vers la recherche, l’entrepreneuriat et l’impact. Cette dynamique innovante est enrichie par une dimension coopérative solide, valorisant la collaboration, le partage des savoirs et le développement humain. Une orientation vers la performance et l’excellence complète l’ensemble, tandis que les processus formels restent volontairement plus légers pour préserver l’agilité.
Poste :
The Africa Business School (ABS) within Mohammed IV Polytechnic University (UM6P, Morocco) is recruiting an IT/IS Manager.
The Africa Business School is dedicated to creating a rigorous and inclusive center for the development of research and learning in the continent. Drawing on strong private and public support, and in partnership with Columbia University, HEC Paris, and Ecole Polytechnique, ABS aims to become a trendsetter for shaping the social and business landscape in Africa and beyond.
The school is seeking candidates with ambitious career goals, preferably with direct relevance for the African continent. Readiness to be a self-starter is essential.
Duties and responsibilities
The IT technical support officer’s main duties and responsibilities are :
- Installing and configuring computer hardware operating systems and applications;
- Monitoring and maintaining computer systems and networks;
- Talking staff or clients through a series of actions, either face to face or over the telephone to
help set up systems or resolve issues;
- Troubleshooting system and network problems and diagnosing and solving hardware or
software faults;
- Replacing parts as required;
- Providing support, including procedural documentation and relevant reports;
- Following diagrams and written instructions to repair a fault or set up a system;
- Supporting the roll-out of new applications;
- Setting up new users' accounts and profiles and dealing with password issues;
- Responding within agreed time limits to call-outs;
- Working continuously on a task until completion (or referral to third parties, if appropriate);
- Prioritizing and managing many open cases at one time;
- Rapidly establishing a good working relationship with customers and other professionals,
e.g., software developers;
- Testing and evaluating new technology;
- Conducting electrical safety checks on computer equipment.
Qualifications
- 5 years of experience
- Hardware and software skills
- Knowledge of App development
The position offers:
- life & medical insurance
- retirement
- maternity leave
- paid vacations
Location: ABS has its main campus in Rabat and is a part of Mohamed IV Polytechnic University (UM6P) which is in Ben Guerir, Morocco, near Marrakesh. This position will be based in Rabat.
The application must contain:
1. A Cover Letter
2. Detailed Curriculum Vitae
In your profile please upload:
3. A List of Three References
4. One Recommendation Letter
Profil recherché :
Qualifications
- 5 years of experience
- Hardware and software skills
- Knowledge of App development
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