AXA Group Operations - AXA Group's Operational Centre of Excellence.
At AXA, our mission is to empower people to live a better life. Through innovation and execution, we must move from being a payer to a trusted partner in our customers' lives. The concrete objectives of the group's activities are to create value for the global AXA organization, to collaborate with the Business Innovation Group to encourage innovation and integrate simplicity and empowerment into our contribution to AXA's mission and strategy.
AXA Group Operations is the AXA Group's operational center of excellence in more than 18 countries. Operating in the fields of IT (Information Technology), Data - Innovation, IT Security, Finance, Procurement, Transformation and Outsourcing, we support the Group's strategy: Becoming an innovative customer driven - tech-led company.
DESCRIPTION
As an integral part of the Human Shared Service Center, the main mission of the PDW Operations Officer will be to support the Personal Development & WellBeing (PDW) team and all AXA Group Operations employees in the deployment of appropriate training and development solutions.
Poste :
MAIN RESPONSIBILITIES :
Administrative management of training
Enter and track training purchase requests and training budgets.
Make registrations with training organizations.
Make support requests to optimize the training budget.
Communicate on the different training solutions offered by the L&D team.
Management of the Learning Management System (LMS)
Create events, sessions and training objects in the LMS.
Publish consistent activity reports for HR, L&D and operational teams;
Post trainings assessment forms analysis.
Perform data quality check and solve data issues.
Connect with local administrators on best practices.
Ensure the training offer to be accessible for all.
Learning & Development Advisory:
Arbitrate individual applications for training in line with the country's and/or division's strategy.
Conduct individual training need analysis interviews.
Propose appropriate development solutions.
To be a force of proposal to the PDW team to improve the employee experience.
Accompanying the PDW team in development needs assessment discussions.
Profil recherché :
REQUIRED PROFILE :
Bac+4/ 5
2 years’ experience in HR/Learning
Fluent in French/English
Project Management certification preferred.
SKILL SET
SOFT SKILLS :
Ability to learn quickly, analytical skills, intellectual curiosity
Autonomy, responsiveness, flexibility, dynamism and rigor
Good interpersonal skills, team spirit and sense of service
Active listening and attention to detail
Problem Solving, People oriented
Good presentation & negociation skills
TECHNICAL SKILLS
Comfortable with numbers, monitoring KPI indicators with advanced level in Excel to produce regular reporting.
Familiar with adult learning methods and talent development.
TRANSVERSAL SKILLS :
Change management
Stakeholders management
Collaborative working
Customer oriented
Adresse de notre siège :
Technopolis Pôle Offshoring Rabat, Immeuble B2 Axa
Traits de personnalité souhaités :
Implication au travail
Besoin d'autonomie
Besoin d'objectivité
Ambition
Besoin d'action
Rationalisme
Extraversion
Recherche de nouveauté
4K
Matching global
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COMPÉTENCES
Kapacity Revealer
PERSONNALITÉ
Feel Good
CULTURE
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