ServiceNow Developer - Casablanca

Entreprise :

Inetum is a European leader in digital services, with more than 27,000 employees across 19 countries and a revenue of €2.4 billion in 2024. The Group supports companies and public institutions in their digital transformation, combining performance, innovation, and social impact.

Present in Morocco for over 20 years, Inetum Morocco plays a strategic role with more than 800 team members, a shared service center, and a FabLab based in Casablanca. With €50 million in revenue in 2024, it stands as a key player in the local digital sector.

Relying on its three core business lines – Inetum Consulting, Inetum Technologies, and Inetum Solutions – and strategic partnerships with Microsoft, SAP, and Sage, Inetum Morocco also stands out with the Feel Good 2025 label, reflecting its commitment to employee well-being, inclusion, and skills development.

The company culture is built on the Inetum Way, a value system based on proximity, agility, innovation, and responsibility. Joining Inetum means living your digital impact in a dynamic, people-centered, and future-oriented environment.

Culture de l'entreprise :

Inetum s’inscrit dans une culture principalement orientée coopération, où l’humain, la confiance et le travail collectif constituent des piliers essentiels. L’entreprise favorise un management de proximité axé sur l’accompagnement, la responsabilisation et le développement des compétences. Cette base collaborative est renforcée par une culture de la performance, encourageant l’ambition, le dépassement de soi et l’orientation client. Des composantes innovation et organisation viennent compléter l’ensemble, soutenant l’initiative, l’agilité et des processus structurés garants d’efficacité et de fiabilité.

Poste :

The missions :

• Actively participate in major development projects of the platform.
• Develop and customize by using Workflow Designer, Flow Designer, Javascript and Data Querying
• Contribute to evolution of ServiceNow modules (ITSM, SPM, CSM, …)
• Contribute to version upgrades.
• Contribute to the implementation of new ServiceNow modules.
• Maintain and enhance existing ServiceNow applications and modules.
• Handle minor evolutions and incident resolution.
• Participate in the automation of recurring tasks.
• Collaborate with stakeholders to understand their needs and translate them into technical requirements.
• Be proactive and share your experience with the team.  

Profil recherché :

The required skills:

• At least 3 years of experience as a Service-Now developer.
• CSA, CAD certifications are mandatory. ITSM Specialist is a plus, as well-as ITIL v3 or v4 certification.
• Strong knowledge of JavaScript, REST web services, data querying, workflow designer, and flow designer.
• Mastery of ACLs.
• Experience with upgrades/cloning is a plus.
• Ability to work independently and communicate effectively with stakeholders.
• Fluent in both French and English, both written and spoken.
• Bachelor's degree in IT or equivalent.
• Two successful experiences as ServiceNow Developer.
• You have already work in an Infrastructure Services context.
• Ability to analyze, synthesize and solve problems.
• Team spirit, collaboration and communication.
• Fluent English and French, spoken and written.
• Strong motivation 

Adresse de notre siège :

Traits de personnalité souhaités :

Recherche de nouveauté Ambition Besoin de réflexion Besoin d'autonomie Implication au travail