
Emploi en customer service manager - Maroc
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Customer Service Manager | Casablanca (Morocco)
1- 5 à 8 ans d’expérience en service client / relation client, idéalement dans un environnement industriel.Publication : From 30/10/2026 to 30/12/2026 | Proposed positions: 1We are hiring a Customer Service Manager to lead the Customer Service team and ensure efficient handling of requests. You will supervise the team, manage complaints, coordinate with various departments, and ensure customer satisfaction. The role requires a Bachelor's degree (Bac+4/5), 5-8 years of customer service experience, strong management skills, and fluent English.
- Sector of activity : Energy - Oil & Gas
- Position : Order Management / Customer Care
- Experience required : Senior (5 to 10 years)
- Level of study required : Master or PhD
- Type of contract proposed : Permanent contract - Télétravail : No
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Business Development Manager Call Center Canadian & US portfolio
| Casablanca (Morocco)expérience significative en customer service / call center / customer experience.Publication : From 05/10/2026 to 05/12/2026 | Proposed positions: 1We are hiring a Business Development Manager to grow our BPO portfolio in the US and Canadian markets, targeting needs in Customer Service, Sales, and Technical Support. You will be responsible for the sales strategy, digital prospecting, and developing key relationships. A minimum of 7-10 years of experience in BPO/Outsourcing and fluent English are required.
- Sector of activity : Call Center
- Position : Call Centers professions , Sales
- Experience required : Senior (5 to 10 years)
- Level of study required : Bachelor (4 years) minimum
- Type of contract proposed : Permanent contract - Télétravail : No
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Senior Project Manager | Ifrane (Morocco)
4qualifications required: master’s degree or equivalent, with at least 5 years of experience in a similar position preferred: • project management certification • it certifications personal and behavioral characteristics/ skills(proposed) knowledge and skills: • strong project management skills for professional development and online course development. • good knowledge of instructional design practices. • good knowledge of learning management systems and learning technologies. • good knowledge of ai tools and solutions. • strong organizational and interpersonal skills. • strong analytical skills and attention to detail. • strong customer service orientation skills. • mastery of microsoft office 365 products. • advanced language skills in english, french, and arabic. abilities: • ability to prioritize work, take initiative, and handle multiple tasks. • learn quickly, active listening, and teamwork abilities. • ability to collaborate effectively with university departments and cross-functional teams. • ability to work and deliver on time. • positive attitude, adaptability, and flexibility.Publication : From 22/09/2026 to 22/11/2026 | Proposed positions: 1Al Akhawayn University is looking for a Senior Project Manager in Ifrane to lead faculty development strategy and AI integration in teaching. The role includes managing workshops, events, AI projects, and developing online courses. A Master's degree and at least 5 years of experience are required, with proficiency in English, French, and Arabic.
- Sector of activity : Other services
- Position : Project Management / R&D
- Experience required : Senior (5 to 10 years)
- Level of study required : Master or PhD minimum
- Type of contract proposed : Others - Télétravail : No
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Sales Account Manager | Casablanca (Morocco)
3one to three years of professional experience in a sales role, preferably in the import-export or trading sector, is required for this position. this period has allowed you to develop your negotiation skills and customer-centric approach.Publication : From 02/09/2026 to 02/11/2026 | Proposed positions: 2Mythos Media SARL is looking for a Sales Account Manager in Casablanca. Your main job will be to grow and keep our customer list by responding to incoming B2B leads and managing the long-term relationship. You need a Bac +2 degree, 1 to 3 years of sales experience, excellent communication and negotiation skills, and knowledge of English.
- Sector of activity : Advertising company/ Direct marketing - Call Center
- Position : Order Management / Customer Care , Sales
- Experience required : Junior (1 to 3 years)
- Level of study required : Associate (AA, AS) minimum
- Type of contract proposed : Permanent contract - Télétravail : Hybrid
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