After-Sales Marketing Officer - Casablanca

Company :

Auto Nejma is a long-standing and major player in the automotive sector in Morocco.

Official representative of the Mercedes-Benz, BYD and smart brands, we operate through a national network covering several strategic cities in the Kingdom.

With recognized expertise in Passenger Cars, Commercial Vehicles, Heavy Goods Vehicles, After-Sales, and Spare Parts, we place operational excellence, customer satisfaction, and sustainable performance at the heart of our strategy.

Our organization is based on:

• A multi-site national network
• International manufacturer standards
• A culture focused on performance and continuous improvement
• An HR policy focused on talent development and internal mobility

At Auto Nejma, we believe that collective performance relies on the commitment, skills, and service orientation of our teams.

Joining Auto Nejma means integrating a structured, ambitious, and transforming group, offering real career development prospects in a demanding and stimulating professional environment.

Company culture :

Job :

• Define and manage the After-Sales Marketing strategy.
• Design and develop After-Sales offers.
• Optimize pricing and profitability of spare parts.
• Manage marketing and CRM campaigns.
• Monitor performance and ensure reporting of activities.
• Lead cross-functional strategic projects.
• Organize events and manage the network.

Required profile :

• Bachelor's degree or higher in Marketing, Business, Management, or equivalent.
• First experience in marketing, ideally in the automotive sector.
• Good command of CRM tools, data analysis, and performance indicators.
• Analytical mind, organizational skills, and results-oriented.
• Excellent interpersonal, communication, and negotiation skills.
• Proficiency in French, both written and spoken.

Head office address :

Desired personality traits :

Search for new things / novelty Extraversion Will to persuade Rationalism Flexibility Involvement at work Ambition