German-speaking Customer Advisors (H/F) - Casablanca

Company :

DXC Technology was born in April 2017 from a merger between CSC (Computer Sciences Corporation), a leader in consulting, and HP Enterprise Services, a leader in IT Services.

The DXC Group has revenues of $25 billion, benefits from 60 years of experience, and employs 170,000 people in over 70 countries, serving more than 6,000 clients.

DXC Technology in Morocco, established in 2007, is a joint venture between DXC Technology, a global leader in integration and outsourcing services, and the CDG Group (Caisse de Dépôt et de Gestion).

With 1,200 employees across 2 production sites (Technopolis & Casa NearShore), DXC Technology in Morocco aims to support major private and public clients in their digital transformation, addressing all IT challenges such as Hosting, Outsourcing, Application Modernization, Business Intelligence & Analytics, Workplace & Mobility Services, Business Process Services, Cybersecurity, and Consulting.

Company culture :

DXC – CDG stands out for a culture strongly focused on performance and competitiveness, where ambition, challenge and customer orientation shape priorities. This dynamic is balanced by a collaborative culture, fostering trust, empowerment and close managerial support. It also integrates an innovation dimension, encouraging initiative, adaptability and experimentation. Finally, a well-established organizational culture provides structure, ensuring process rigor, reliability and operational efficiency.

Job :

Are you passionate about customer relations, communication, and international environments? This opportunity is for you.

Your main tasks:

• Provide quality customer support in German via phone, email, and/or chat
• Handle customer requests effectively and professionally
• Ensure a high level of customer satisfaction
• Follow internal procedures and quality standards
• Collaborate with different teams in an international environment

Required profile :

• Excellent command of German, both written and spoken (mandatory)
• Good communication skills and interpersonal ease
• Service-oriented and customer-focused
• Previous experience in customer relations or call centers is a plus
• Good level of French and/or English appreciated
• Comfortable with digital tools and able to work in a dynamic environment

Why join DXC Technology?

• International and multicultural environment
• Career development opportunities
• Training and support from the start
• Dynamic and supportive teams
• Attractive working conditions

German-speaking candidates will be strongly prioritized.

Ready to take on a new professional challenge?
Apply now and join DXC Technology Morocco.

Head office address :

Desired personality traits :

Respect of the rules Will to persuade Emotional distance Rationalism Tenacity Need for action Team work Involvement at work