German-speaking Customer Advisors (H/F) - Casablanca
Company sector : IT (Information Technology)
COMPANY :
DXC Technology was born in April 2017 from a merger between CSC (Computer Sciences Corporation), a leader in consulting, and HP Enterprise Services, a leader in IT Services.
The DXC Group has revenues of $25 billion, benefits from 60 years of experience, and employs 170,000 people in over 70 countries, serving more than 6,000 clients.
DXC Technology in Morocco, established in 2007, is a joint venture between DXC Technology, a global leader in integration and outsourcing services, and the CDG Group (Caisse de Dépôt et de Gestion).
With 1,200 employees across 2 production sites (Technopolis & Casa NearShore), DXC Technology in Morocco aims to support major private and public clients in their digital transformation, addressing all IT challenges such as Hosting, Outsourcing, Application Modernization, Business Intelligence & Analytics, Workplace & Mobility Services, Business Process Services, Cybersecurity, and Consulting.
Company culture :
DXC – CDG stands out for a culture strongly focused on performance and competitiveness, where ambition, challenge and customer orientation shape priorities. This dynamic is balanced by a collaborative culture, fostering trust, empowerment and close managerial support. It also integrates an innovation dimension, encouraging initiative, adaptability and experimentation. Finally, a well-established organizational culture provides structure, ensuring process rigor, reliability and operational efficiency.
Job :
Are you passionate about customer relations, communication, and international environments? This opportunity is for you.
Your main tasks:
- Provide quality customer support in German via phone, email, and/or chat
- Handle customer requests effectively and professionally
- Ensure a high level of customer satisfaction
- Follow internal procedures and quality standards
- Collaborate with different teams in an international environment
Required profile :
- Excellent command of German, both written and spoken (mandatory)
- Good communication skills and interpersonal ease
- Service-oriented and customer-focused
- Previous experience in customer relations or call centers is a plus
- Good level of French and/or English appreciated
- Comfortable with digital tools and able to work in a dynamic environment
Why join DXC Technology?
- International and multicultural environment
- Career development opportunities
- Training and support from the start
- Dynamic and supportive teams
- Attractive working conditions
German-speaking candidates will be strongly prioritized.
Ready to take on a new professional challenge?
Apply now and join DXC Technology Morocco.
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