
Emploi - Afrique - Cadre
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Lead Analyst for OTC team France Market
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| Rabat (Morocco)Publication : From 11/06/2026 to 28/06/2026 | Proposed positions: 1HCLTech is looking for a Lead Analyst for its OTC team in the French market. This hands-on operational role involves achieving group targets, developing team members' skills, and managing customer relations. Candidates should have excellent analytical and management skills, with fluency in both French and English.
- Sector of activity : Call Center - Other services
- Position : Call Centers professions , Order Management / Customer Care
- Experience required : Mid Level (3 to 5 years)
- Level of study required : Bachelor (BA, BSc)
- Type of contract proposed : Permanent contract - Télétravail : No
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We are hiring HR Business Partner HRBP - Fes | Fès (Morocco)
Publication : From 11/06/2026 to 11/08/2026Foundever is looking for a dynamic HR Business Partner (HRBP) in Fes. This key role involves supporting management and teams in implementing the HR strategy, while contributing to human capital development in the call center sector. You must master labor law, HR tools, and possess excellent interpersonal skills with at least two years of experience in a similar role.
- Sector of activity : Call Center
- Position : Manager
- Experience required : Mid Level (3 to 5 years) - Senior (5 to 10 years)
- Level of study required : Bachelor (BA, BSc)
- Type of contract proposed : Permanent contract - Télétravail : No
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Experienced Team Leader in Banking Customer Service | Casablanca (Morocco)
1Publication : From 25/05/2026 to 25/07/2026 | Proposed positions: 1OUTSOURCIA is looking for an experienced Team Leader in banking customer service to lead a team and ensure performance. You will be responsible for monitoring indicators, coaching employees, and continuous improvement. A Bachelor's degree and 1 to 5 years of management experience, ideally in the banking sector, are required.
- Sector of activity : Call Center - Offshoring / Nearshoring
- Position : Call Centers professions , Project Management / R&D
- Experience required : Junior (1 to 3 years)
- Level of study required : Bachelor (BA, BSc)
- Type of contract proposed : Permanent contract - Télétravail : No
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Experienced Team Leader in Banking Customer Service | Casablanca (Morocco)
Publication : From 20/05/2026 to 20/07/2026 | Proposed positions: 1OUTSOURCIA is looking for an experienced Team Leader in banking customer service to manage a team and ensure operational excellence. You will be responsible for performance, customer satisfaction, and the development of your team members. A Bachelor's degree (Bac +3) and 1 to 5 years of management experience in a banking call center are required.
- Sector of activity : Call Center - Offshoring / Nearshoring
- Position : Call Centers professions , Project Management / R&D
- Experience required : Junior (1 to 3 years) - Mid Level (3 to 5 years)
- Level of study required : Bachelor (BA, BSc)
- Type of contract proposed : Permanent contract - Télétravail : No
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Site Manager | Casablanca (Morocco)
1Publication : From 06/05/2026 to 06/07/2026 | Proposed positions: 1Manpower Group is looking for a Site Manager for its call center in Casablanca. You will lead operations, optimize team performance, and ensure operational excellence and customer satisfaction. 5 to 20 years of experience in call center management and a Bachelor's degree (Bac+3) are required.
- Sector of activity : Call Center
- Position : Call Centers professions , Project Management / R&D
- Experience required : Senior (5 to 10 years) - Expert (10 to 20 years)
- Level of study required : Bachelor (BA, BSc)
- Type of contract proposed : Permanent contract - Télétravail : No
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Senior Manager (Experienced in Call Center) | Tanger (Morocco)
3Publication : From 03/05/2026 to 03/07/2026 | Proposed positions: 1Clinique La Vallée is recruiting a Senior Manager experienced in call centers (sales and management) in Tangier. You will lead sales performance, manage teams, and ensure quality follow-up. Profile: minimum 10 years of experience, expertise in sales, management, and quality control required.
- Sector of activity : Call Center
- Position : Call Centers professions
- Experience required : Senior (5 to 10 years) - Expert (10 to 20 years)
- Level of study required : Bachelor (BA, BSc)
- Type of contract proposed : Permanent contract - Télétravail : No
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