
Call center jobs - Tous pays
Informations clefs sur les métiers du Call Center
Les métiers du Call center sont très en vogue sur le marché et font partie du top 3 des fonctions les plus recherchées aujourd’hui au Maroc. Les profils Call center peuvent intervenir à différents niveaux de la relation client. En fonction du poste, ils ont pour principales missions la prospection, la fidélisation ou le...Informations clefs sur les métiers du Call Center
Les métiers du Call center sont très en vogue sur le marché et font partie du top 3 des fonctions les plus recherchées aujourd’hui au Maroc. Les profils Call center peuvent intervenir à différents niveaux de la relation client. En fonction du poste, ils ont pour principales missions la prospection, la fidélisation ou le support des clients. Que vous soyez conseiller commercial, chargé de relation clients, téléopérateur ou télévendeur, vous êtes passionné par la relation client et êtes intéressés par les métiers à composante humaine ? Les métiers du Call center sont donc faits pour vous !Qualités requises pour travailler dans la fonction Call Center
Disposant de qualités ayant attrait aussi bien au commercial qu’au support technique, les profils Call center placent le client au cœur de leur préoccupation. Voici quelques qualités et compétences qui sont propres aux profils de la fonction Call center :- Capacité d’écoute
- Bonne élocution
- Gestion du stress
- Bonne maîtrise de la langue
- Ponctualité
- Maîtrise de soi
Vous cherchez un emploi dans la fonction Call center ? Inscrivez-vous sur ReKrute.com et actualisez votre CV. Retrouvez nos conseils pour rendre votre CV plus attractif. Consultez nos offres d'emploi dans la fonction Call center ci-dessous :
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Job Offer - Bilingual Customer Service Representative (Spanish / English) | Casablanca (Morocco)
Publication : From 22/06/2026 to 22/08/2026 | Proposed positions: 20TELUS International is looking for a Bilingual Customer Service Representative (Spanish/English). Your responsibilities will include handling customer inquiries in two languages, providing high-quality support, and problem-solving. You must be fluent in Spanish and English (minimum C1/B2 level) and possess excellent communication and customer-oriented skills.
- Sector of activity : Call Center - Internet / Multimedia
- Position : Call Centers professions
- Experience required : Junior (1 to 3 years)
- Level of study required : High school diploma
- Type of contract proposed : Permanent contract - Télétravail : No
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Portfolio Manager | khenichet (Morocco)
2Publication : From 22/06/2026 to 28/06/2026 | Proposed positions: 10Fondation Arrawaj is recruiting a Portfolio Manager to manage and develop its client portfolio. This position, ideal for a recent Bac+2 graduate in Finance/Business/Management, involves prospecting, client advisory, loyalty building, and debt collection. If you are dynamic, have excellent interpersonal skills, and can handle stress, join our team.
- Sector of activity : Distribution - Other services
- Position : Call Centers professions , Construction
- Experience required : Entry Level (-1 year) - Junior (1 to 3 years)
- Level of study required : Associate (AA, AS)
- Type of contract proposed : Permanent contract - Télétravail : No
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Manager M/F | Berkane (Morocco)
5Publication : From 22/06/2026 to 04/07/2026 | Proposed positions: 6McDonald's Morocco is hiring a Manager M/F to ensure the quality, service, and cleanliness of its restaurants. You will be responsible for customer satisfaction, stock management, team scheduling, and performance evaluation. This position is open to candidates with a minimum Bac+2 degree and some experience in management or customer relations.
- Sector of activity : Call Center - Hospitality / Catering
- Position : Call Centers professions , Hospitality professions
- Experience required : Junior (1 to 3 years)
- Level of study required : Associate (AA, AS)
- Type of contract proposed : Permanent contract - Télétravail : No
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Manager M/F | Nador (Morocco)
Publication : From 22/06/2026 to 22/08/2026 | Proposed positions: 6McDonald's Morocco is looking for a Manager M/F to oversee quality, service, cleanliness, and safety during shifts. Responsibilities include customer satisfaction, stock management, staff scheduling, and performance evaluation. A Bac+2 level with experience in management, customer relations, or sales is preferred, along with excellent team leadership and French language skills.
- Sector of activity : Call Center - Hospitality / Catering
- Position : Call Centers professions , Hospitality professions
- Experience required : Junior (1 to 3 years)
- Level of study required : Associate (AA, AS)
- Type of contract proposed : Permanent contract - Télétravail : No
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Manager M/F | Tanger (Morocco)
Publication : From 22/06/2026 to 22/08/2026 | Proposed positions: 3McDonald's Morocco is recruiting a Manager M/F to oversee operations, ensure customer satisfaction, and manage teams. The position requires prior experience in management or customer relations, as well as mastery of customer relations and team leadership. There is an opportunity for career advancement to management positions within the company.
- Sector of activity : Call Center - Hospitality / Catering
- Position : Call Centers professions , Hospitality professions
- Experience required : Junior (1 to 3 years)
- Level of study required : Associate (AA, AS)
- Type of contract proposed : Permanent contract - Télétravail : No
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Business Developer B2B - French/English Bilingual
| Casablanca (Morocco)Publication : From 22/06/2026 to 22/08/2026 | Proposed positions: 3Join OUTSOURCIA as a B2B Business Developer to grow our activities in Africa. Your missions will include identifying partners, B2B prospecting, and building lasting business relationships. You need experience in business development, excellent interpersonal skills, and good command of French; English is a plus.
- Sector of activity : Call Center - Offshoring / Nearshoring
- Position : Call Centers professions , Sales
- Experience required : Junior (1 to 3 years) - Mid Level (3 to 5 years)
- Level of study required : Bachelor (BA, BSc)
- Type of contract proposed : Permanent contract - Télétravail : No
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Experienced Call Center Profiles (Project Contract) | Casablanca (Morocco)
1Publication : From 22/06/2026 to 12/08/2026Manpower Group is hiring experienced call center professionals for a project contract in the construction sector in Casablanca. You have a Master's degree (Bac+5) and solid experience in a call center, with excellent communication and customer service skills. Immediate availability is required.
- Sector of activity : Call Center
- Position : Call Centers professions
- Experience required : Mid Level (3 to 5 years) - Senior (5 to 10 years)
- Level of study required : Master or PhD
- Type of contract proposed : Others - Télétravail : No
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French-speaking Sales Agents | Rabat (Morocco)
Publication : From 19/06/2026 to 19/08/2026 | Proposed positions: 1Cnexia is hiring French-speaking Sales Agents for its team in Rabat. Your duties will include responding to customer requests, developing the client portfolio, and marketing products. A high school diploma, minimum 6 months of experience, 24/7 availability, and excellent French proficiency are required.
- Sector of activity : Call Center
- Position : Call Centers professions
- Experience required : Entry Level (-1 year)
- Level of study required : High school diploma
- Type of contract proposed : Permanent contract - Télétravail : No
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Bilingual Customer Advisor (French/English) | Casablanca (Morocco)
2Publication : From 18/06/2026 to 09/08/2026 | Proposed positions: 30Atlas On Line, a subsidiary of Royal Air Maroc, is hiring a Bilingual Customer Advisor (French/English) for its customer relations center. You will be responsible for welcoming, advising, assisting, and managing customer requests by phone, while meeting sales and complaint handling objectives. A minimum of a Bac+2 degree and perfect command of French and English are required, along with excellent interpersonal skills.
- Sector of activity : Call Center - Tourism / Travel / Leisure
- Position : Call Centers professions , Sales
- Experience required : Entry Level (-1 year)
- Level of study required : Associate (AA, AS)
- Type of contract proposed : Permanent contract - Télétravail : No
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Bilingual Customer Advisor (French/English) | Casablanca (Morocco)
2Publication : From 18/06/2026 to 09/08/2026 | Proposed positions: 30Atlas On Line, a subsidiary of Royal Air Maroc, is seeking a Bilingual Customer Advisor (French/English) for its customer relations center. Your duties will include welcoming, advising, and assisting customers, as well as achieving sales goals. You must have a minimum of a Bac +2 degree, perfect command of French and English, and excellent interpersonal skills.
- Sector of activity : Call Center - Tourism / Travel / Leisure
- Position : Call Centers professions , Sales
- Experience required : Entry Level (-1 year)
- Level of study required : Associate (AA, AS)
- Type of contract proposed : Permanent contract - Télétravail : No