Program Management Officer - RABAT

The Africa Business School (ABS) within Mohammed IV Polytechnic University (UM6P, Morocco) is recruiting a Program Management Officer.

The Africa Business School is dedicated to creating a rigorous and inclusive center for the development of research and learning in the continent. Drawing on strong private and public support, and in partnership with Columbia University, HEC Paris, and Ecole Polytechnique, ABS aims to become a trendsetter for shaping the social and business landscape in Africa and beyond.

The school is seeking candidates with ambitious career goals, preferably with direct relevance for the African continent. Readiness to be a self-starter is essential.

Working as a member of multi-disciplinary team (learning – advisory – research) under the guidance of the Director of Academic Affairs and/or the Director of Custom Programs, the Program Officer works on the design, conception and implementation of training programs (degree programs, certificates, custom programs, …), ensure the cooperation among stakeholders involved in the operations and management of these programs (Faculty, Advisory team, program officers team, program coordinators, finance and legal department) and provides comprehensive support on day-to-day delivery of ABS operations.

Job Duties may include, but are not limited to:

• Program conception, from the definition of learning goals to the design of the curriculum
• Program implementation, from the curriculum to the appropriate choice of pedagogical approach, the sourcing of faculty and the definition of the appropriate planning.
• Program administration, in collaboration with Junior Program officer(s): contribution to production of faculty and student handbooks, coordination and administration of program/course and module/unit feedback, support the implementation of action plans relating to program and course improvement and/or student matters mechanisms.
• Contribution to the program promotion, marketing and sales: providing with any required information on the program, organizing master classes, presenting the program to prospect students, …
• Student administration: to monitor/control student attendance and other participation measures, liaising directly with students about participation matters.
• Providing ABS with required intellectual contributions, and feed the design and implementation of new academic programs with innovative/rigorous: benchmarks, academic literature review, screening and analysis of “on the shelves” pedagogical solutions,
• Work in close collaboration with ABS members, sometimes beyond the job boundaries, to co-create value, help, create and contribute to maintain the strong entrepreneurial mindset of the school
• Embrace continuing professional development of self, team members (specifically Junior Program officers) and colleagues.

• • Production de tout ou partie d’une mission de conseil proposée par ABS à ses clients.
  • Contribution à l’élaboration d’appel d’offre de missions de conseil  et de proposition commerciale et en faire le suivi
  • Contribution au cadrage du besoin du client en participant aux brainstorming de l’équipe Advisory
  • Recherche et analyse des données /Data crunch
  • Réaliser la synthèse de documents relatifs à la mission
  • Contribuer à la rédaction de rapports /livrables de la mission
  • Contribuer à la réalisation de revue de littérature : recherche bibliographique, résumé d’articles scientifiques
  • Contribuer à la réalisation de benchmark
  • Contribuer à la rédaction de guide d’entretien et questionnaire
  • Traitement des données issues des enquêtes quantitatives et qualitatives
  • Réalisation de modélisation statistiques sur des logiciels
  • Contribution aux missions de recherche business Analytics
  • Organisation de workshop avec les clients
  • Gestion et organisation des réunions d’avancement de la mission
  • Elaboration des comptes rendus
  • Être force de proposition sur l’identification des opportunités de missions de conseil
  • Etre force de proposition sur les outils et les méthodes qui peuvent faire avancer les missions
  • Etre force de proposition dans la création de parcours pédagogiques et modules de formation

The position offers:

• life & medical insurance
• retirement
• maternity leave
• paid vacations

Required Skills:

• Master instructional design and/or conception and design of innovative services
• Master analytical & operational skills: “be a mindful doer”
• Project and people management (specifically junior team members) skills as well as a proven ability to work with flexibility, efficiency, enthusiasm, and diplomacy both individually and as part of a team effort
• Able to work, write, speak in English and/or French (fluency in both languages preferred)
• Experience handling multiple priorities effectively; organizing time efficiently.
• Understand and work effectively with others in a matrixed reporting structure
• Ability to work effectively in volatile and ambiguous contexts. Shows strong flexibility and agility
• Proves strong written and verbal skills; demonstrated persuasive and respectful presentation skills for communications with internal and external stakeholders
• Master of standard computer-based productivity tools (Office, Trello, Click-up, …) and comfort with using social networking tools

Preferred Skills:

• Able to think creatively about opportunities, to create and respond to novel and innovative approaches, and to inspire others to work toward achieving Foundation goals
• Strong interpersonal skills and a collaborative, energetic approach
• Ability to develop productive relationships with a diverse group of colleagues
• Demonstrated self-awareness and sound judgment; ability to make decisions, justify recommendations, and be responsive and clear