Call center jobs - Tous pays
Informations clefs sur les métiers du Call Center
Les métiers du Call center sont très en vogue sur le marché et font partie du top 3 des fonctions les plus recherchées aujourd’hui au Maroc. Les profils Call center peuvent intervenir à différents niveaux de la relation client. En fonction du poste, ils ont pour principales missions la prospection, la fidélisation ou le...-
Bilingual Customer Service Representative TELUS Digital Call Center Sector | Casablanca (Morocco)
Publication : From 08/07/2026 to 08/09/2026
TELUS Digital is looking for a Bilingual Customer Service Representative in Casablanca to join its call center team. Your responsibilities will include managing calls, resolving customer issues, and meeting satisfaction goals. A high school diploma, 1-3 years of call center experience, and excellent proficiency in French and another language are required.
- Sector of activity : Call Center
- Position : Call Centers professions
- Experience required : Junior (1 to 3 years)
- Level of study required : High school diploma
- Type of contract proposed : Permanent contract - Télétravail : No
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English-Speaking Customer Service Representative (Night Shift) | Rabat (Morocco)
5Publication : From 08/07/2026 to 08/09/2026 | Proposed positions: 20
Marketing Call Center is looking for bilingual English Customer Service Representatives for a night shift position. Your responsibilities will include managing incoming requests, troubleshooting, and ensuring an exceptional customer experience. Excellent command of English (spoken and written) and comfort with night hours are essential; previous experience is a plus.
- Sector of activity : Call Center - Call Center
- Position : Call Centers professions
- Experience required : Junior (1 to 3 years)
- Level of study required : Freshman year
- Type of contract proposed : Permanent contract - Télétravail : No
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B2B Telemarketer Bilingual FR/ENG in Canadian call center | Casablanca (Morocco)
1Publication : From 08/07/2026 to 08/09/2026
TELUS Digital is hiring a bilingual FR/ENG B2B Telemarketer for its call center in Casablanca, serving the Canadian market. Your responsibilities will include prospecting, call management, negotiation, and client follow-up. A Bachelor's degree and 1-3 years of experience in B2B call centers are required, along with excellent communication skills.
- Sector of activity : Call Center
- Position : Call Centers professions
- Experience required : Junior (1 to 3 years)
- Level of study required : High school diploma
- Type of contract proposed : Permanent contract - Télétravail : No
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Spanish-Speaking Customer Advisor
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| Salé (Technopolis) (Morocco)Publication : From 08/07/2026 to 02/09/2026 | Proposed positions: 10
Join our team as a Spanish-Speaking Customer Advisor in a multicultural and innovative environment. You will answer calls and emails, achieve goals, and ensure service quality. A minimum Associate's degree is required, with perfect spoken and written Spanish skills, as well as adaptability.
- Sector of activity : IT (Information Technology) - Indifferent
- Position : Call Centers professions , Sales
- Experience required : Entry Level (-1 year) - Junior (1 to 3 years)
- Level of study required : Associate (AA, AS)
- Type of contract proposed : Permanent contract - Télétravail : Hybrid
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Senior Real Time Analyst - Night Shift | Rabat (Morocco)
5Publication : From 07/07/2026 to 07/09/2026
Foundever is looking for a Senior Real Time Analyst for night shifts. The role involves monitoring service levels and operational performance in real time, optimizing resource allocation, and adjusting staffing as needed. Candidates must have strong analytical skills, experience in workforce management, and excellent command of French and English.
- Sector of activity : Call Center
- Position : Call Centers professions
- Experience required : Mid Level (3 to 5 years)
- Level of study required : Associate (AA, AS)
- Type of contract proposed : Permanent contract - Télétravail : No
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Client Relations Manager | Casablanca (Morocco)
3Publication : From 07/07/2026 to 07/09/2026 | Proposed positions: 1
DOMINO RH is looking for an experienced Client Relations Manager for one of its clients. You will manage client relations activity, lead teams, and ensure performance monitoring and customer satisfaction. Significant experience in call centers and management is required for this results-driven position.
- Sector of activity : Call Center - Tourism / Travel / Leisure
- Position : Call Centers professions , Sales
- Experience required : Mid Level (3 to 5 years) - Senior (5 to 10 years)
- Level of study required : Bachelor (BA, BSc)
- Type of contract proposed : Permanent contract - Télétravail : No
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Bilingual Recruitment and Integration Officer
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| Casablanca (Morocco)Publication : From 07/07/2026 to 07/09/2026 | Proposed positions: 1
Foundever is looking for a Bilingual Recruitment and Integration Officer to analyze profiles, post job ads, and manage the candidate pool. The position requires proven recruitment experience, perfect command of French and English, and a higher education degree in HR, business, or communication.
- Sector of activity : Call Center - Offshoring / Nearshoring
- Position : Call Centers professions , HR professions
- Experience required : Junior (1 to 3 years)
- Level of study required : Associate (AA, AS)
- Type of contract proposed : Permanent contract - Télétravail : No
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Management Unit Manager (H/F) OPS MANAGER at Technopolis | Rabat (Morocco)
2Publication : From 06/07/2026 to 06/09/2026 | Proposed positions: 1
AXA Services Maroc is looking for a Management Unit Manager (H/F) at Technopolis. You will lead 7 to 8 operational teams to achieve quality, productivity, and technical objectives. A Bachelor's/Master's degree in management and 4 years of experience in managing teams in a customer relations center are required.
- Sector of activity : Call Center
- Position : Call Centers professions
- Experience required : Senior (5 to 10 years)
- Level of study required : Bachelor (4 years)
- Type of contract proposed : Permanent contract - Télétravail : Hybrid
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Call Center Reporting and Planning Officer | Rabat (Morocco)
4Publication : From 06/07/2026 to 06/09/2026 | Proposed positions: 1
AXA Services Maroc is looking for a Reporting and Planning Officer for its call center in Rabat. You will be responsible for monitoring indicators, managing performance bonuses and challenges, and participating in cross-functional projects. Experience in customer relationship management and activity steering is required.
- Sector of activity : Call Center
- Position : Call Centers professions
- Experience required : Mid Level (3 to 5 years)
- Level of study required : Associate (AA, AS)
- Type of contract proposed : Permanent contract - Télétravail : Hybrid
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Customer Advisor Loyalty Cross Serve - Bilingual | Fes (Morocco)
3Publication : From 06/07/2026 to 06/09/2026 | Proposed positions: 1
Cnexia is hiring a bilingual Customer Loyalty Cross Serve Advisor in Rabat. You will handle customer support, build loyalty through tailored offers, and develop cross-sales. Previous customer service experience, excellent French, and good sales skills are required for this permanent position with paid training and uncapped bonuses.
- Sector of activity : Call Center
- Position : Call Centers professions
- Experience required : Entry Level (-1 year)
- Level of study required : High school diploma
- Type of contract proposed : Permanent contract - Télétravail : No
