
Emploi - Marketing Call Center
Company: Marketing Call Center
Secteur: Call Center
Proposed positions: 139
Fort de 20 ans d'expérience dans le métier des centres d'appels, de l'Offshoring et de la gestion de la relation client.
Marketing Call Center est une entreprise de services avec plus de 500 collaborateurs expérimentés qui gèrent au quotidien des prestations complexes, à forte valeurs ajoutées, pour des clients marocains, français et européens.
Nous fournissons chaque jour à nos prestigieux clients un service de qualité, qui répond à l'ensemble de leurs attentes, tout en fournissant le meilleur cadre de travail pour nos agents.
Découvrez le témoignage de Fatima Zahra Fatih, Directrice des Ressources Humaines et de la Qualité chez MCC dans le magazine Challenge Maroc en cliquant ici : https://bit.ly/3Pb5x9B
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Customer Retention & Relationship Expert | Rabat (Morocco)
1Publication : From 14/07/2026 to 14/09/2026 | Proposed positions: 20Marketing Call Center is looking for a Customer Retention & Relationship Expert in Casablanca for its French-speaking department. Your missions: manage cancellation requests, offer tailor-made solutions to retain customers, and achieve retention goals. Profile: perfect command of French (C1/C2), negotiation skills, active listening, and experience in retention/telesales.
- Sector of activity : Call Center - Call Center
- Position : Call Centers professions
- Experience required : Junior (1 to 3 years)
- Level of study required : Associate (AA, AS)
- Type of contract proposed : Permanent contract - Télétravail : No
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Trainer / Talent Developer (FR/ENG) - M/F | Rabat (Morocco)
2Publication : From 10/07/2026 to 10/09/2026 | Proposed positions: 1Marketing Call Center is looking for a Trainer / Talent Developer (FR/ENG) M/F to lead and design training for its customer advisors. You will provide post-training support and performance analysis, while ensuring KPI achievement. Ideal profile: pedagogical, dynamic, rigorous personality, with perfect command of French and English, and call center experience.
- Sector of activity : Call Center - Call Center
- Position : Call Centers professions
- Experience required : Junior (1 to 3 years)
- Level of study required : Associate (AA, AS)
- Type of contract proposed : Permanent contract - Télétravail : No
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Sales Admin Assistant Switzerland & Germany - Trilingual (M/F) | Rabat (Morocco)
Publication : From 25/06/2026 to 25/08/2026 | Proposed positions: 10Sales Admin Assistant Switzerland & Germany - Trilingual (M/F): Participate in sales management for the Swiss and German markets, including order management, invoicing, and commercial support. You will also be responsible for product listing and German linguistic quality control. Minimum 2 years of experience in Sales Admin required, perfect command of French, German, and English is essential.
- Sector of activity : Call Center - Call Center
- Position : Call Centers professions
- Experience required : Junior (1 to 3 years)
- Level of study required : Associate (AA, AS)
- Type of contract proposed : Permanent contract - Télétravail : No
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Trainer / Talent Developer (FR/EN) - M/F | Rabat (Morocco)
1Publication : From 23/06/2026 to 10/08/2026 | Proposed positions: 1Marketing Call Center is looking for a bilingual FR/EN Trainer / Talent Developer (M/F) in Casablanca. Your tasks: deliver training, design educational modules, support advisors, and analyze performance. Profile: call center experience, excellent language and interpersonal skills, proficiency in office tools.
- Sector of activity : Call Center - Call Center
- Position : Call Centers professions
- Experience required : Junior (1 to 3 years)
- Level of study required : Associate (AA, AS)
- Type of contract proposed : Permanent contract - Télétravail : No