Search Criteria
- Company :
Foundever (ex Sitel Group) - Position :
Call Centers professions
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Employee Relations Manager - Multilingual Africa Cluster | Rabat (Morocco)
1Publication : From 28/09/2026 to 28/11/2026 | Proposed positions: 1
Foundever is looking for an Employee Relations Manager to lead the employee relations agenda in the multilingual Africa cluster (Morocco, Senegal, Ivory Coast, Madagascar). The ideal candidate has strong knowledge of Moroccan labor law, experience in managing complex investigations and disputes, and fluency in French and English.
- Sector of activity : Call Center
- Position : Call Centers professions
- Experience required : Mid Level (3 to 5 years)
- Level of study required : Bachelor (BA, BSc) Minimum
- Type of contract proposed : Permanent contract - Télétravail : No
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We are hiring customer advisors for incoming calls for a B2B project + technical bonus | Casablanca (Morocco)
6Publication : From 23/09/2026 to 23/11/2026 | Proposed positions: 15
Foundever is looking for Customer Advisors (M/F) for incoming calls for a B2B project in Casablanca. Your duties will include handling calls, analyzing needs, and resolving requests to ensure an exceptional customer experience. A high school diploma and 1-3 years of customer relations experience are required, with a technical bonus included.
- Sector of activity : Call Center - Offshoring / Nearshoring
- Position : Call Centers professions
- Experience required : Entry Level (-1 year) - Junior (1 to 3 years)
- Level of study required : High school diploma Minimum
- Type of contract proposed : Permanent contract - Télétravail : No
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We are hiring customer advisors for call reception at our Yacoub El Mansour site. | Casablanca (Morocco)
1Publication : From 23/09/2026 to 23/11/2026 | Proposed positions: 20
Foundever is hiring Customer Advisors for call reception at its Yacoub El Mansour site. You will be responsible for customer assistance in the field of consumer electronics, ensuring customer loyalty and satisfaction. A high school diploma, good oral/written French skills, and a service-oriented mindset are required for this position, which offers an attractive salary and a permanent contract (CDI).
- Sector of activity : Call Center - Offshoring / Nearshoring
- Position : Call Centers professions
- Experience required : Entry Level (-1 year) - Junior (1 to 3 years)
- Level of study required : High school diploma Minimum
- Type of contract proposed : Permanent contract - Télétravail : No
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External Opportunity - Foundever is hiring one (01) Sales Coach for a Telephone Operator in Casablanca | Casablanca (Morocco)
1Publication : From 10/09/2026 to 10/11/2026 | Proposed positions: 1
Foundever is hiring a Sales Coach in Casablanca for a telephone operator. Your responsibilities include managing sales teams, monitoring performance, and supporting skill development. You should have a degree (Bac+2 to Bac+5), 2-3 years of experience in a sales environment (ideally a contact center), and skills in team management and sales.
- Sector of activity : Call Center - Offshoring / Nearshoring
- Position : Call Centers professions
- Experience required : Junior (1 to 3 years)
- Level of study required : Associate (AA, AS) Minimum
- Type of contract proposed : Permanent contract - Télétravail : No
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Foundever is hiring Technical Support Customer Advisors (call reception) at our Yaacoub El Mansour site. | Casablanca (Morocco)
1Publication : From 29/08/2026 to 29/10/2026 | Proposed positions: 15
Foundever is hiring Level 1 Technical Support Customer Advisors in Yaacoub El Mansour. Your tasks will include technical support, diagnosing, and resolving telecom issues for B2B clients. You have a technical Bac+2 education, a good understanding of networks, and experience in technical support. Join our team for a top-tier customer experience!
- Sector of activity : Call Center - Offshoring / Nearshoring
- Position : Call Centers professions
- Experience required : Junior (1 to 3 years)
- Level of study required : High school diploma Minimum
- Type of contract proposed : Permanent contract - Télétravail : No
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