Call center jobs - Tous pays
Informations clefs sur les métiers du Call Center
Les métiers du Call center sont très en vogue sur le marché et font partie du top 3 des fonctions les plus recherchées aujourd’hui au Maroc. Les profils Call center peuvent intervenir à différents niveaux de la relation client. En fonction du poste, ils ont pour principales missions la prospection, la fidélisation ou le...-
French-speaking Customer Service Representative
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| Rabat (Morocco)Publication : From 12/09/2026 to 12/11/2026 | Proposed positions: 10
Marketing Call Center is recruiting a French-speaking Customer Service Representative to handle incoming calls and process customer files. You must have an excellent command of French, both spoken and written, a strong sense of service, and good organizational skills. Join a dynamic team and contribute to customer service excellence.
- Sector of activity : Call Center - Call Center
- Position : Call Centers professions
- Experience required : Junior (1 to 3 years)
- Level of study required : Associate (AA, AS) Minimum
- Type of contract proposed : Permanent contract - Télétravail : No
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Bilingual Customer Service Advisor - Canadian Market | Rabat (Morocco)
4Publication : From 12/09/2026 to 12/11/2026 | Proposed positions: 20
Marketing Call Center is looking for a Bilingual Customer Service Advisor for the Canadian market. You will provide personalized customer support, resolve their issues, and ensure customer satisfaction. Call center experience and excellent French and English skills are required.
- Sector of activity : Call Center - Call Center
- Position : Call Centers professions
- Experience required : Junior (1 to 3 years)
- Level of study required : Freshman year Minimum
- Type of contract proposed : Permanent contract - Télétravail : No
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Collections Advisor BtoC (M/F) | CDI + Uncapped Bonus
1
| Rabat (Morocco)Publication : From 11/09/2026 to 11/11/2026 | Proposed positions: 7
ADM Value is hiring 7 Collections Advisors BtoC (M/F) for permanent contracts with uncapped bonuses. Your mission will be to contact subscribers to regularize their debts, with a firm and respectful approach. Excellent French communication skills and comfort with computer tools are required; no prior collections experience is necessary.
- Sector of activity : Call Center
- Position : Call Centers professions
- Experience required : Junior (1 to 3 years)
- Level of study required : High school diploma Minimum
- Type of contract proposed : Permanent contract - Télétravail : No
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Customer Advisor (M/F) - Technical Support - Agadir - French / English
1
| Agadir (Morocco)Publication : From 11/09/2026 to 28/09/2026 | Proposed positions: 10
We are hiring a Customer Advisor (M/F) for our Agadir site. You will provide technical assistance to clients via phone, email, and chat in French and English. Perfect language skills, excellent interpersonal skills, and digital competence are required for this customer satisfaction-oriented role.
- Sector of activity : Call Center
- Position : Call Centers professions
- Experience required : Entry Level (-1 year)
- Level of study required : High school diploma Minimum
- Type of contract proposed : Others - Télétravail : No
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External Opportunity - Foundever is hiring one (01) Sales Coach for a Telephone Operator in Casablanca | Casablanca (Morocco)
1Publication : From 10/09/2026 to 10/11/2026 | Proposed positions: 1
Foundever is hiring a Sales Coach in Casablanca for a telephone operator. Your responsibilities include managing sales teams, monitoring performance, and supporting skill development. You should have a degree (Bac+2 to Bac+5), 2-3 years of experience in a sales environment (ideally a contact center), and skills in team management and sales.
- Sector of activity : Call Center - Offshoring / Nearshoring
- Position : Call Centers professions
- Experience required : Junior (1 to 3 years)
- Level of study required : Associate (AA, AS) Minimum
- Type of contract proposed : Permanent contract - Télétravail : No
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German-speaking Trainer | Marrakech (Morocco)
Publication : From 10/09/2026 to 10/11/2026 | Proposed positions: 10
We are looking for a German-speaking Trainer for a key position with a global technology leader. Your responsibilities will include preparing, leading, and following up on training, as well as developing skills. You must have a perfect command of German, similar experience, and excellent teaching and interpersonal skills.
- Sector of activity : Call Center
- Position : Call Centers professions
- Experience required : Junior (1 to 3 years)
- Level of study required : Bachelor (BA, BSc) Minimum
- Type of contract proposed : Permanent contract - Télétravail : No
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Manager (H/F) German Speaker | Marrakech (Morocco)
Publication : From 09/09/2026 to 09/11/2026 | Proposed positions: 3
Manager (H/F) German Speaker wanted by Concentrix to manage and coach a team of customer advisors. You will ensure the achievement of qualitative and quantitative objectives and the improvement of individual and collective performance. Minimum of 6 months of call center management experience and perfect German required.
- Sector of activity : Call Center
- Position : Call Centers professions
- Experience required : Junior (1 to 3 years)
- Level of study required : Associate (AA, AS)
- Type of contract proposed : Permanent contract - Télétravail : No
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B2B COMMERCIAL MANAGER (H/F) | Casablanca (Morocco)
2Publication : From 09/09/2026 to 09/11/2026 | Proposed positions: 1
CRIT Maroc is hiring a B2B COMMERCIAL MANAGER (H/F) to manage and grow a telemarketing team. You will oversee sales targets, develop qualified appointment setting, and support the teams. A Master's degree (Bac+5) with at least 5 years of experience in team management, B2B prospecting, and proven experience in the French market are required.
- Sector of activity : Call Center
- Position : Call Centers professions , Sales
- Experience required : Senior (5 to 10 years)
- Level of study required : Bachelor (4 years) Minimum
- Type of contract proposed : Permanent contract - Télétravail : No
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Trainer / Talent Developer (FR/ENG) - M/F | Rabat (Morocco)
2Publication : From 08/09/2026 to 08/11/2026 | Proposed positions: 1
Marketing Call Center is looking for a Trainer / Talent Developer (FR/ENG) M/F to lead training sessions, design educational modules, and support teams. You have a perfect command of French and English, experience in a call center, and excellent interpersonal skills. Join a leader in customer relations to redefine international standards.
- Sector of activity : Call Center - Call Center
- Position : Call Centers professions
- Experience required : Junior (1 to 3 years)
- Level of study required : Associate (AA, AS) Minimum
- Type of contract proposed : Permanent contract - Télétravail : No
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Sales Advisors in Insurance - Outbound Calls | Casablanca (Morocco)
2Publication : From 07/09/2026 to 07/11/2026 | Proposed positions: 10
HEOMI is recruiting Sales Advisors in Insurance for outbound calls. You will sell insurance products to individuals and handle client requests. Previous call center experience and strong sales skills are required. Paid training and a permanent contract with commissions and bonuses are offered.
- Sector of activity : Call Center
- Position : Call Centers professions
- Experience required : Junior (1 to 3 years)
- Level of study required : Associate (AA, AS) Minimum
- Type of contract proposed : Permanent contract - Télétravail : No
