
Call center jobs - Tous pays
Informations clefs sur les métiers du Call Center
Les métiers du Call center sont très en vogue sur le marché et font partie du top 3 des fonctions les plus recherchées aujourd’hui au Maroc. Les profils Call center peuvent intervenir à différents niveaux de la relation client. En fonction du poste, ils ont pour principales missions la prospection, la fidélisation ou le...Informations clefs sur les métiers du Call Center
Les métiers du Call center sont très en vogue sur le marché et font partie du top 3 des fonctions les plus recherchées aujourd’hui au Maroc. Les profils Call center peuvent intervenir à différents niveaux de la relation client. En fonction du poste, ils ont pour principales missions la prospection, la fidélisation ou le support des clients. Que vous soyez conseiller commercial, chargé de relation clients, téléopérateur ou télévendeur, vous êtes passionné par la relation client et êtes intéressés par les métiers à composante humaine ? Les métiers du Call center sont donc faits pour vous !Qualités requises pour travailler dans la fonction Call Center
Disposant de qualités ayant attrait aussi bien au commercial qu’au support technique, les profils Call center placent le client au cœur de leur préoccupation. Voici quelques qualités et compétences qui sont propres aux profils de la fonction Call center :- Capacité d’écoute
- Bonne élocution
- Gestion du stress
- Bonne maîtrise de la langue
- Ponctualité
- Maîtrise de soi
Vous cherchez un emploi dans la fonction Call center ? Inscrivez-vous sur ReKrute.com et actualisez votre CV. Retrouvez nos conseils pour rendre votre CV plus attractif. Consultez nos offres d'emploi dans la fonction Call center ci-dessous :
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French-speaking Telephone Sales Representative | Casablanca (Morocco)
2Publication : From 17/08/2026 to 05/10/2026 | Proposed positions: 3Become a French-speaking Telephone Sales Representative at MCS, a partner of Carrier! Your mission: contact prospects, promote our solutions, achieve sales targets, and ensure a positive customer experience. Previous experience in sales or a call center and excellent French language skills are required.
- Sector of activity : Call Center
- Position : Call Centers professions
- Experience required : Mid Level (3 to 5 years)
- Level of study required : Associate (AA, AS) Minimum
- Type of contract proposed : Permanent contract - Télétravail : No
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Bilingual Customer Advisor (French/English) | Casablanca (Morocco)
4Publication : From 17/08/2026 to 10/10/2026 | Proposed positions: 30Atlas On Line, a subsidiary of Royal Air Maroc, is looking for a Bilingual Customer Advisor (French/English) for its customer relations center. You will be responsible for customer reception, advice, and processing of customer requests by phone, while achieving sales and satisfaction goals. A minimum of a Bac+2 level and a perfect command of French and English are required.
- Sector of activity : Call Center - Tourism / Travel / Leisure
- Position : Call Centers professions , Sales
- Experience required : Entry Level (-1 year)
- Level of study required : Associate (AA, AS) Minimum
- Type of contract proposed : Permanent contract - Télétravail : No
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Bilingual Customer Advisor (French/English) | Casablanca (Morocco)
5Publication : From 17/08/2026 to 10/10/2026 | Proposed positions: 30Atlas On Line is hiring Bilingual Customer Advisors (French/English) for its air transport-focused customer relationship center. Your tasks will include welcoming, advising, assisting customers, and managing sales and complaints. You should have at least an associate's degree, fluent French and English, and excellent interpersonal skills.
- Sector of activity : Call Center - Tourism / Travel / Leisure
- Position : Call Centers professions , Sales
- Experience required : Entry Level (-1 year)
- Level of study required : Associate (AA, AS) Minimum
- Type of contract proposed : Permanent contract - Télétravail : No
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Rabat - Insurance Sales Advisor | Permanent contract + uncapped bonuses | Rabat (Morocco)
1Publication : From 11/08/2026 to 11/10/2026 | Proposed positions: 8ADM Value is hiring an Insurance Sales Advisor in Rabat for a permanent position. You will handle incoming/outgoing calls, identify customer needs, and close sales in the insurance sector (loan, health, auto, etc.). Good French, sales skills, and previous sales or call center experience are required.
- Sector of activity : Call Center
- Position : Call Centers professions , Sales
- Experience required : Junior (1 to 3 years) - Mid Level (3 to 5 years)
- Level of study required : High school diploma Minimum
- Type of contract proposed : Permanent contract - Télétravail : No
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Rabat - Customer Service Supervisor - Energy
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| Rabat (Morocco)Publication : From 11/08/2026 to 11/10/2026 | Proposed positions: 1ADM VALUE is hiring a Customer Service Supervisor for the Energy sector in Rabat. You will manage and develop a team to ensure optimal service quality in the energy sector. Profile sought: proven experience in team management in a customer relations center and excellent French skills.
- Sector of activity : Call Center
- Position : Call Centers professions
- Experience required : Mid Level (3 to 5 years) - Senior (5 to 10 years)
- Level of study required : High school diploma Minimum
- Type of contract proposed : Permanent contract - Télétravail : No
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Medical Receptionist M/F | Rabat (Morocco)
2Publication : From 11/08/2026 to 11/10/2026 | Proposed positions: 1Medical Receptionist M/F wanted in Rabat by LOCAMED, a leader in medical equipment. Your role: manage calls, greet contacts, and provide administrative support. 1-3 years of call center experience required (medical sector a plus), with excellent communication and organization skills.
- Sector of activity : Medical Equipment / Drugstore - Pharmacy / Health
- Position : Call Centers professions , Medical professions
- Experience required : Junior (1 to 3 years)
- Level of study required : High school diploma Minimum
- Type of contract proposed : Permanent contract - Télétravail : No
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Trainer / Talent Developer (FR/ENG) - M/F | Rabat (Morocco)
2Publication : From 09/08/2026 to 09/10/2026 | Proposed positions: 1Marketing Call Center is hiring a Trainer / Talent Developer (FR/ENG) M/F to lead and design training for its customer advisors. You will be responsible for support, performance analysis, and reporting. Profile sought: experience in a call center, mastery of French and English, and excellent interpersonal and teaching skills.
- Sector of activity : Call Center - Call Center
- Position : Call Centers professions
- Experience required : Junior (1 to 3 years)
- Level of study required : Associate (AA, AS) Minimum
- Type of contract proposed : Permanent contract - Télétravail : No
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Telephone Advisors | Casablanca (Morocco)
9Publication : From 06/08/2026 to 06/10/2026 | Proposed positions: 10Attijariwafa bank is looking for Telephone Advisors to ensure quality customer relations by phone, advise on offers, and promote banking products. This position is for candidates with a Bac+3 education, good interpersonal skills, and proficiency in French and English. Previous call center experience is a plus, but beginners are accepted with training provided.
- Sector of activity : Banking / Finance - Call Center
- Position : Call Centers professions
- Experience required : Junior (1 to 3 years)
- Level of study required : Bachelor (BA, BSc) Minimum
- Type of contract proposed : Permanent contract - Télétravail : No
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Team Leader - B2B Call Center | Marrakech
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| Marrakech (Morocco)Publication : From 05/08/2026 to 05/10/2026Team Leader - B2B Call Center wanted in Marrakech. You will lead and motivate a team of telemarketers, ensure the achievement of objectives and call quality. Profile requires Associate's to Master's degree with proven experience in call center team management, ideally B2B, and excellent French skills.
- Sector of activity : Call Center
- Position : Call Centers professions
- Experience required : Mid Level (3 to 5 years) - Senior (5 to 10 years)
- Level of study required : Associate (AA, AS) Minimum
- Type of contract proposed : Permanent contract - Télétravail : No
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Management Unit Manager (H/F) OPS MANAGER at Technopolis
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| Rabat (Morocco)Publication : From 31/07/2026 to 01/10/2026 | Proposed positions: 1AXA Services Maroc is looking for a Management Unit Manager (H/F) in Technopolis. This role involves leading operational teams to achieve set goals, managing, planning, and controlling activities. The ideal candidate has a Bac+4/5 degree in Management and at least 4 years of experience in a similar role in a customer relations center.
- Sector of activity : Call Center
- Position : Call Centers professions
- Experience required : Senior (5 to 10 years)
- Level of study required : Bachelor (4 years) Minimum
- Type of contract proposed : Permanent contract - Télétravail : Hybrid