Call center jobs - Morocco
Informations clefs sur les métiers du Call Center
Les métiers du Call center sont très en vogue sur le marché et font partie du top 3 des fonctions les plus recherchées aujourd’hui au Maroc. Les profils Call center peuvent intervenir à différents niveaux de la relation client. En fonction du poste, ils ont pour principales missions la prospection, la fidélisation ou le...-
Customer Service Representative | Guercif (Morocco)
3Publication : From 18/08/2026 to 27/08/2026 | Proposed positions: 2
Join us as a Customer Service Representative to ensure client satisfaction and loyalty. Your duties will include greeting clients, identifying their needs, managing files, and providing after-sales service. A degree in commerce/management (or equivalent), 1 year of experience, proficiency in French and Arabic, and excellent customer service skills are required.
- Sector of activity : Other services
- Position : Call Centers professions
- Experience required : Junior (1 to 3 years)
- Level of study required : Associate (AA, AS)
- Type of contract proposed : Permanent contract - Télétravail : No
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Customer Service Representative | Meknès (Morocco)
2Publication : From 18/08/2026 to 16/09/2026 | Proposed positions: 2
We are seeking a dynamic Customer Service Representative to join our team. You will be responsible for greeting, assisting clients, and managing their files, while also participating in sales activities. A Bac+2/3 degree, 1 year of experience, and proficiency in French and Arabic are required.
- Sector of activity : Other services
- Position : Call Centers professions
- Experience required : Junior (1 to 3 years)
- Level of study required : Associate (AA, AS)
- Type of contract proposed : Permanent contract - Télétravail : No
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On-site Customer Service Representative (M/F) | Casablanca (Morocco)
7Publication : From 17/08/2026 to 14/09/2026 | Proposed positions: 2
MCS is hiring an On-site Customer Service Representative (M/F) for Chubb Fire & Security. Your responsibilities include technical support, commercial and administrative order processing, and customer follow-up. A Bac+2/3 degree, 2-3 years of sales experience, and good customer skills are required.
- Sector of activity : Call Center
- Position : Call Centers professions , Sales
- Experience required : Junior (1 to 3 years)
- Level of study required : High school diploma
- Type of contract proposed : Permanent contract - Télétravail : No
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French-speaking Telephone Sales Representative | Casablanca (Morocco)
1Publication : From 17/08/2026 to 05/10/2026 | Proposed positions: 3
Become a French-speaking Telephone Sales Representative at MCS, a partner of Carrier! Your mission: contact prospects, promote our solutions, achieve sales targets, and ensure a positive customer experience. Previous experience in sales or a call center and excellent French language skills are required.
- Sector of activity : Call Center
- Position : Call Centers professions
- Experience required : Mid Level (3 to 5 years)
- Level of study required : Associate (AA, AS)
- Type of contract proposed : Permanent contract - Télétravail : No
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Bilingual Senior Customer Advisor | Sales, Retention & Upselling - Fes (FR & EN) | Fes (Morocco)
Publication : From 17/08/2026 to 17/10/2026 | Proposed positions: 1
Cnexia is hiring Bilingual Senior Customer Advisors (FR/EN) in Fes, specializing in sales and retention. The role requires at least 1-2 years of call center experience, excellent French and English language skills, and strong negotiation abilities. Join a dynamic team with excellent career prospects and attractive benefits.
- Sector of activity : Call Center
- Position : Call Centers professions
- Experience required : Entry Level (-1 year)
- Level of study required : High school diploma
- Type of contract proposed : Permanent contract - Télétravail : No
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Bilingual Customer Advisor (French/English) | Casablanca (Morocco)
Publication : From 17/08/2026 to 10/10/2026 | Proposed positions: 30
Atlas On Line, a subsidiary of Royal Air Maroc, is looking for a Bilingual Customer Advisor (French/English) for its customer relations center. You will be responsible for customer reception, advice, and processing of customer requests by phone, while achieving sales and satisfaction goals. A minimum of a Bac+2 level and a perfect command of French and English are required.
- Sector of activity : Call Center - Tourism / Travel / Leisure
- Position : Call Centers professions , Sales
- Experience required : Entry Level (-1 year)
- Level of study required : Associate (AA, AS)
- Type of contract proposed : Permanent contract - Télétravail : No
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Bilingual Customer Advisor (French/English) | Casablanca (Morocco)
2Publication : From 17/08/2026 to 10/10/2026 | Proposed positions: 30
Atlas On Line is hiring Bilingual Customer Advisors (French/English) for its air transport-focused customer relationship center. Your tasks will include welcoming, advising, assisting customers, and managing sales and complaints. You should have at least an associate's degree, fluent French and English, and excellent interpersonal skills.
- Sector of activity : Call Center - Tourism / Travel / Leisure
- Position : Call Centers professions , Sales
- Experience required : Entry Level (-1 year)
- Level of study required : Associate (AA, AS)
- Type of contract proposed : Permanent contract - Télétravail : No
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Customer Advisor (M/F) - Telesales - Rabat - French
1
| Rabat (Morocco)Publication : From 12/08/2026 to 12/10/2026 | Proposed positions: 10
Concentrix is looking for a Telesales Customer Advisor (M/F) in Rabat. Your role will be to promote products, identify customer needs, and negotiate to build loyalty. You must have perfect command of French, spoken and written, possess excellent communication skills, and be focused on customer satisfaction.
- Sector of activity : Call Center
- Position : Call Centers professions
- Experience required : Entry Level (-1 year)
- Level of study required : High school diploma
- Type of contract proposed : Others - Télétravail : No
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Customer Advisor (F/M) - Customer Service - Rabat - French | Rabat (Morocco)
2Publication : From 12/08/2026 to 12/10/2026 | Proposed positions: 10
Customer Advisor (F/M) wanted in Rabat to answer customer requests by phone, email, or chat. The position requires perfect command of French, excellent communication skills, and a customer-oriented approach. Join a global technology leader offering attractive compensation and comprehensive social benefits.
- Sector of activity : Call Center
- Position : Call Centers professions
- Experience required : Entry Level (-1 year)
- Level of study required : High school diploma
- Type of contract proposed : Others - Télétravail : No
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Customer Advisor (M/F) - B2B Telemarketing - Rabat - French | Rabat (Morocco)
3Publication : From 12/08/2026 to 12/10/2026 | Proposed positions: 10
Join Concentrix in Rabat as a B2B Telemarketing Customer Advisor (M/F). You will be responsible for promoting products/services, identifying customer needs, and negotiating. Perfect French, excellent interpersonal skills, and a customer-focused approach are required for this stimulating position.
- Sector of activity : Call Center
- Position : Call Centers professions
- Experience required : Entry Level (-1 year)
- Level of study required : High school diploma
- Type of contract proposed : Others - Télétravail : No
