
Call center jobs - Tous pays
Informations clefs sur les métiers du Call Center
Les métiers du Call center sont très en vogue sur le marché et font partie du top 3 des fonctions les plus recherchées aujourd’hui au Maroc. Les profils Call center peuvent intervenir à différents niveaux de la relation client. En fonction du poste, ils ont pour principales missions la prospection, la fidélisation ou le...Informations clefs sur les métiers du Call Center
Les métiers du Call center sont très en vogue sur le marché et font partie du top 3 des fonctions les plus recherchées aujourd’hui au Maroc. Les profils Call center peuvent intervenir à différents niveaux de la relation client. En fonction du poste, ils ont pour principales missions la prospection, la fidélisation ou le support des clients. Que vous soyez conseiller commercial, chargé de relation clients, téléopérateur ou télévendeur, vous êtes passionné par la relation client et êtes intéressés par les métiers à composante humaine ? Les métiers du Call center sont donc faits pour vous !Qualités requises pour travailler dans la fonction Call Center
Disposant de qualités ayant attrait aussi bien au commercial qu’au support technique, les profils Call center placent le client au cœur de leur préoccupation. Voici quelques qualités et compétences qui sont propres aux profils de la fonction Call center :- Capacité d’écoute
- Bonne élocution
- Gestion du stress
- Bonne maîtrise de la langue
- Ponctualité
- Maîtrise de soi
Vous cherchez un emploi dans la fonction Call center ? Inscrivez-vous sur ReKrute.com et actualisez votre CV. Retrouvez nos conseils pour rendre votre CV plus attractif. Consultez nos offres d'emploi dans la fonction Call center ci-dessous :
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Foundever is hiring Technical Support Customer Advisors (call reception) at our Yaacoub El Mansour site. | Casablanca (Morocco)
1Publication : From 29/08/2026 to 29/10/2026 | Proposed positions: 15Foundever is hiring Level 1 Technical Support Customer Advisors in Yaacoub El Mansour. Your tasks will include technical support, diagnosing, and resolving telecom issues for B2B clients. You have a technical Bac+2 education, a good understanding of networks, and experience in technical support. Join our team for a top-tier customer experience!
- Sector of activity : Call Center - Offshoring / Nearshoring
- Position : Call Centers professions
- Experience required : Junior (1 to 3 years)
- Level of study required : High school diploma Minimum
- Type of contract proposed : Permanent contract - Télétravail : No
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B2C Salesperson Lusophone (Portuguese) - Tourism Sector (M/F) | Rabat (Morocco)
1Publication : From 28/08/2026 to 28/10/2026 | Proposed positions: 1Marketing Call Center is looking for a B2C Lusophone Salesperson passionate about tourism. Your role will be to advise and sell travel experiences to Portuguese customers, by analyzing their needs and ensuring quality follow-up. Perfect command of Portuguese and initial telesales experience are required, as well as good command of French.
- Sector of activity : Call Center - Call Center
- Position : Call Centers professions
- Experience required : Junior (1 to 3 years)
- Level of study required : Freshman year Minimum
- Type of contract proposed : Permanent contract - Télétravail : No
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Order to Cash (Canadian Project) | Sala al Jadida (Morocco)
4Publication : From 26/08/2026 to 26/10/2026 | Proposed positions: 10HCLTech is recruiting for an Order to Cash position (Canadian Project) in Rabat. You will be responsible for customer account management, billing, dispute resolution, and customer service. French and English language skills, proficiency in MS Office, and the ability to work independently are required.
- Sector of activity : Banking / Finance - Call Center
- Position : Call Centers professions , Finance / Accounting
- Experience required : Entry Level (-1 year)
- Level of study required : High school diploma Minimum
- Type of contract proposed : Permanent contract - Télétravail : No
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Rabat - Customer Service Advisor Energy | Incoming calls - CDI + attractive bonuses | Rabat (Morocco)
2Publication : From 26/08/2026 to 26/10/2026 | Proposed positions: 5Rabat: Join ADM VALUE as a Customer Service Advisor for Energy in a permanent contract (CDI). Your mission: handle incoming calls, advise clients on their contracts and billing, and ensure their satisfaction. Excellent French skills and a customer service mindset are required. Benefit from attractive bonuses and paid training.
- Sector of activity : Call Center
- Position : Call Centers professions
- Experience required : Junior (1 to 3 years)
- Level of study required : High school diploma Minimum
- Type of contract proposed : Permanent contract - Télétravail : No
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Rabat - Insurance Customer Service Representative with Commercial Upselling | permanent contract + uncapped bonuses | Rabat (Morocco)
2Publication : From 26/08/2026 to 26/10/2026 | Proposed positions: 10ADM VALUE is seeking an Insurance Customer Service Representative in Rabat for a permanent position. Your responsibilities will include managing customer inquiries, customer retention, and commercial upselling. You possess excellent communication skills, a strong commercial sense, and a customer-focused approach.
- Sector of activity : Call Center
- Position : Call Centers professions
- Experience required : Junior (1 to 3 years)
- Level of study required : High school diploma Minimum
- Type of contract proposed : Permanent contract - Télétravail : No
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Rabat - Expert Insurance Sales | CDI + Uncapped Bonuses | 40h & Weekend Off | Rabat (Morocco)
2Publication : From 26/08/2026 to 26/10/2026 | Proposed positions: 7ADM VALUE is looking for an expert insurance salesperson in Rabat for a permanent position with uncapped bonuses. You will be responsible for handling calls, advising clients, and finalizing subscriptions. The ideal candidate has over 5 years of experience in insurance sales, excellent communication skills, and a results-driven mindset.
- Sector of activity : Call Center
- Position : Call Centers professions
- Experience required : Junior (1 to 3 years)
- Level of study required : High school diploma Minimum
- Type of contract proposed : Permanent contract - Télétravail : No
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Insurance Business Trainer | Rabat (Morocco)
1Publication : From 26/08/2026 to 26/10/2026 | Proposed positions: 1ADM VALUE is hiring an Insurance Business Trainer. You will design and deliver training on insurance products and customer relations, while also providing follow-up and coaching for employees. Experience in a contact center and/or the insurance industry is highly valued, along with excellent French language skills.
- Sector of activity : Call Center
- Position : Call Centers professions
- Experience required : Mid Level (3 to 5 years)
- Level of study required : High school diploma Minimum
- Type of contract proposed : Permanent contract - Télétravail : No
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Rabat - Experienced borrower insurance sales representative | incoming/outgoing calls - permanent contract
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| Rabat (Morocco)Publication : From 26/08/2026 to 26/10/2026 | Proposed positions: 7ADM VALUE is looking for an experienced borrower insurance sales representative in Rabat for incoming/outgoing calls on a permanent contract. Your responsibilities include qualifying profiles, comparing offers using a pricing tool, and assisting clients with subscription. Solid telemarketing experience, excellent communication skills, and computer proficiency are required.
- Sector of activity : Call Center
- Position : Call Centers professions
- Experience required : Mid Level (3 to 5 years)
- Level of study required : High school diploma Minimum
- Type of contract proposed : Permanent contract - Télétravail : No
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Rabat - Energy Sales Representative | Permanent contract + uncapped bonuses | Rabat (Morocco)
1Publication : From 26/08/2026 to 26/10/2026 | Proposed positions: 10ADM VALUE is looking for an Energy Sales Representative on a permanent contract in Rabat. Your mission will be to advise and sell energy offers via incoming and outgoing calls. You have a strong sales drive, good French skills, and enjoy phone-based customer contact.
- Sector of activity : Call Center
- Position : Call Centers professions
- Experience required : Mid Level (3 to 5 years)
- Level of study required : High school diploma Minimum
- Type of contract proposed : Permanent contract - Télétravail : No
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Bilingual Customer Advisor (French/English) | Casablanca (Morocco)
2Publication : From 19/08/2026 to 19/10/2026 | Proposed positions: 30Atlas On Line, a subsidiary of Royal Air Maroc, is seeking a Bilingual Customer Advisor (French/English) for its customer relationship management center. Your duties will include customer reception, advice, and assistance, as well as managing sales and complaints. Profile required: Associate's degree minimum, perfect command of French and English, excellent interpersonal skills, and active listening.
- Sector of activity : Call Center - Tourism / Travel / Leisure
- Position : Call Centers professions , Sales
- Experience required : Entry Level (-1 year)
- Level of study required : Associate (AA, AS) Minimum
- Type of contract proposed : Permanent contract - Télétravail : No