Call center jobs - Tous pays
Informations clefs sur les métiers du Call Center
Les métiers du Call center sont très en vogue sur le marché et font partie du top 3 des fonctions les plus recherchées aujourd’hui au Maroc. Les profils Call center peuvent intervenir à différents niveaux de la relation client. En fonction du poste, ils ont pour principales missions la prospection, la fidélisation ou le...-
Customer Service Representative | Guercif (Morocco)
2Publication : From 16/07/2026 to 27/08/2026 | Proposed positions: 2
Join us as a Customer Service Representative to ensure client satisfaction and loyalty. Your duties will include greeting clients, identifying their needs, managing files, and providing after-sales service. A degree in commerce/management (or equivalent), 1 year of experience, proficiency in French and Arabic, and excellent customer service skills are required.
- Sector of activity : Other services
- Position : Call Centers professions
- Experience required : Junior (1 to 3 years)
- Level of study required : Associate (AA, AS)
- Type of contract proposed : Permanent contract - Télétravail : No
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Intern at the Customer Relations Center | Casablanca (Morocco)
1Publication : From 15/07/2026 to 15/09/2026 | Proposed positions: 2
KITEA Group is recruiting an Intern for the Customer Relations Center in Casablanca. You will help improve customer experience by managing requests via phone, email, and chat. A Master's degree (Bac +5), previous experience, and excellent interpersonal and organizational skills are required.
- Sector of activity : Call Center
- Position : Call Centers professions
- Experience required : Entry Level (-1 year)
- Level of study required : Master or PhD
- Type of contract proposed : Internship - Télétravail : No
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Customer Retention & Relationship Expert | Rabat (Morocco)
1Publication : From 14/07/2026 to 14/09/2026 | Proposed positions: 20
Marketing Call Center is looking for a Customer Retention & Relationship Expert in Casablanca for its French-speaking department. Your missions: manage cancellation requests, offer tailor-made solutions to retain customers, and achieve retention goals. Profile: perfect command of French (C1/C2), negotiation skills, active listening, and experience in retention/telesales.
- Sector of activity : Call Center - Call Center
- Position : Call Centers professions
- Experience required : Junior (1 to 3 years)
- Level of study required : Associate (AA, AS)
- Type of contract proposed : Permanent contract - Télétravail : No
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Experienced FTTH Telesales Agents (M/F) | Rabat (Morocco)
1Publication : From 14/07/2026 to 14/09/2026 | Proposed positions: 20
Marketing Call Center is looking for Experienced FTTH Telesales Agents (M/F) to increase turnover by offering Fiber Optic offers to qualified customers. You have at least 6 months of telesales experience and excellent French speaking skills. Join a dynamic team for a stable project where your performance is rewarded.
- Sector of activity : Call Center - Call Center
- Position : Call Centers professions
- Experience required : Junior (1 to 3 years)
- Level of study required : Freshman year
- Type of contract proposed : Permanent contract - Télétravail : No
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French-speaking Roadside Assistance Officer | Casablanca (Morocco)
1Publication : From 14/07/2026 to 14/09/2026 | Proposed positions: 1
Join a customer relations center in Casablanca as a French-speaking Roadside Assistance Officer. You will provide quality assistance to customers and ensure their satisfaction. Profile sought: Bac+2 minimum, 1-5 years of customer relations experience, and excellent command of French.
- Sector of activity : Call Center
- Position : Call Centers professions
- Experience required : Junior (1 to 3 years) - Mid Level (3 to 5 years)
- Level of study required : Associate (AA, AS)
- Type of contract proposed : Permanent contract - Télétravail : No
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Experienced Insurance Supervisor | Fès (Morocco)
Publication : From 13/07/2026 to 13/09/2026 | Proposed positions: 3
Concentrix is recruiting an Experienced Insurance Supervisor in Fes to manage a team of telesellers. Your responsibilities include achieving qualitative and quantitative goals, team coaching, and reporting. You must have supervisory experience, fluent French and English, and strong management skills.
- Sector of activity : Call Center
- Position : Call Centers professions , Sales
- Experience required : Junior (1 to 3 years)
- Level of study required : Bachelor (BA, BSc)
- Type of contract proposed : Permanent contract - Télétravail : No
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Customer Advisor (F/M) - Tele-sales - Fes - French Speaker
| Fès (Morocco)Publication : From 13/07/2026 to 13/09/2026 | Proposed positions: 10
Telephone Sales Customer Advisor (F/M) in Fes. Promote products, identify customer needs, and develop lasting relationships. Perfect French proficiency and excellent communication skills required for this dynamic role.
- Sector of activity : Call Center
- Position : Call Centers professions
- Experience required : Entry Level (-1 year)
- Level of study required : High school diploma
- Type of contract proposed : Others - Télétravail : No
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Operational Activities Manager | Rabat (Morocco)
3Publication : From 13/07/2026 to 13/09/2026 | Proposed positions: 1
AXA Services Maroc is looking for an Operational Activities Manager in Rabat. Your responsibilities include steering, managing, and continuously improving operations to ensure performance and quality. You must have a minimum of 4 years of experience in contact center management and an excellent command of French.
- Sector of activity : Insurance / Brokerage - Call Center
- Position : Call Centers professions , Project Management / R&D
- Experience required : Expert (10 to 20 years)
- Level of study required : Bachelor (4 years)
- Type of contract proposed : Permanent contract - Télétravail : Hybrid
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B2C Salesperson Lusophone (Portuguese) - Tourism Sector (M/F) | Rabat (Morocco)
1Publication : From 11/07/2026 to 11/09/2026 | Proposed positions: 1
Marketing Call Center is looking for a Lusophone B2C Salesperson (Portuguese) to promote tourism offers. You will analyze customer needs, sell customized travel experiences, and ensure customer loyalty. Perfect command of Portuguese, telesales experience, and excellent interpersonal skills are required.
- Sector of activity : Call Center - Call Center
- Position : Call Centers professions
- Experience required : Junior (1 to 3 years)
- Level of study required : Freshman year
- Type of contract proposed : Permanent contract - Télétravail : No
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Trainer / Talent Developer (FR/ENG) - M/F | Rabat (Morocco)
2Publication : From 10/07/2026 to 10/09/2026 | Proposed positions: 1
Marketing Call Center is looking for a Trainer / Talent Developer (FR/ENG) M/F to lead and design training for its customer advisors. You will provide post-training support and performance analysis, while ensuring KPI achievement. Ideal profile: pedagogical, dynamic, rigorous personality, with perfect command of French and English, and call center experience.
- Sector of activity : Call Center - Call Center
- Position : Call Centers professions
- Experience required : Junior (1 to 3 years)
- Level of study required : Associate (AA, AS)
- Type of contract proposed : Permanent contract - Télétravail : No
